This Government Contract opportunity from Missouri was posted on August 13, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

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User Support & Help Desk Services

Closed

State & Local

Submission Closed08/18/2026, 07:00:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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NAICS: 541519

New

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Maintenance renewal of Open Software Technologies

Solicitation # 28321327Q00000015

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W6QK Acc-Ri

POSTED

1 day ago

DEADLINE

in 8 days

AI Contract Overview

The User Support and Help Desk Services subcontract is issued by the Missouri PROC OA Division of Purchasing Procurements to provide comprehensive Tier 1 and Tier 2 technical support for MoDOT staff and external users. The scope of work includes managing issue resolution, performing password resets, offering user guidance, and escalating complex technical problems to ensure operational efficiency. This opportunity falls under NAICS code 541519 and was posted on August 13, 2026. Interested parties must submit their responses by the deadline of August 18, 2026.

General Info

Missouri PROC OA seeks Tier 1 and 2 technical support for MoDOT staff.

Agency

Missouri → PROC OA DIVISION OF PURCHASING PROCUREMENTS

NAICS

541519 - Other Computer Related Services

Place of Performance

MO, USA

Set-Aside

NONE

Documents

This scope was carved out of STATE 0000000532SL.

The full solicitation package (1 document), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

Motor Carrier Credentialing Solution - Amendment 07

AI Contract Breakdown

Uniform Contract Format

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Timeline

PhaseClosed

PostedAug 13

subcontract

Response DeadlineAug 18

Deadline has passed

Submission Closed

08/18/2026, 07:00:00 PM UTC

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Organization & Contact Information

AgencyMissouri → PROC OA DIVISION OF PURCHASING PROCUREMENTS

ContactsNo contacts available

OfficeN/A

Organization / AgencyMissouri → PROC OA DIVISION OF PURCHASING PROCUREMENTS

Office AddressN/A

ContactsNo contact information available

Full Description

Tier 1 and Tier 2 help desk support for MoDOT staff and external users, including issue resolution, password resets, user guidance, and escalation of technical problems.