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This Government Contract opportunity from Department Of Defense was posted on July 16, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

User Support & Technical Assistance Portal

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The contract seeks a contractor to provide Tier 1–2 technical support for Department of Defense personnel using the ASTM platform, encompassing help desk services, resolution of login and access problems, and the development of user training materials to enhance system adoption and operational efficiency. Support must be delivered promptly and effectively to ensure uninterrupted access for DoD users across various locations, with emphasis on clear communication, accurate troubleshooting, and user-focused documentation. The opportunity is structured as a subcontract under NAICS code 541512, with the Naval Facilities Engineering Command Atlantic serving as the managing agency within the Department of Defense. Proposals are due by July 23, 2026, at 6:00 PM, following a posting date of July 16, 2026. Performance is expected to occur at a designated location identified by the zip code 53470, though no specific city or state is provided in the details. The contract does not specify a set-aside type or organizational requirements beyond the scope of technical support services required for the ASTM platform.

General Info

Provide Tier 1–2 ASTM platform technical support and training for DoD personnel by July 23, 2026, at zip code 53470.

Agency

Department Of Defense → Navfacsyscom AtlanticView Agency

NAICS

541512 - Computer Systems Design ServicesView NAICS

Place of Performance

53470, VA, USA

Set-Aside

NONE

Documents

This scope was carved out of N6247026R0037.

The full solicitation package (1 document), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

FIRM FIXED PRICE CONTRACT FOR WEB-BASED SUBSCRIPTION SERVICES TO ASTM INTERNATIONAL NON-GOVERNMENT STANDARDS

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Timeline

PhaseClosed
Posted

subcontract

Response Deadline

Deadline has passed

Submission Closed

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Organization & Contact Information

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AgencyDepartment Of Defense → Navfacsyscom Atlantic
ContactsNo contacts available
OfficeN/A
Organization / Agency
Department Of Defense → Navfacsyscom Atlantic
View Agency Profile
Office AddressN/A
ContactsNo contact information available

Full Description

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Provide Tier 1–2 technical support for DoD users accessing the ASTM platform, including help desk operations, troubleshooting login/access issues, and user training materials.

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