User Training & Adoption Support

The contract requires the provision of comprehensive training sessions and the development of instructional materials tailored for both IT staff and end users focused on ThreatLocker implementation, security policy enforcement, and incident response procedures. The goal is to ensure effective adoption and operational proficiency across all levels of user interaction with the security platform, emphasizing practical application and compliance with established protocols. Training content must be designed to accommodate varying technical expertise levels and delivered in formats that promote retention and real-world usability. This subcontract is being procured by the Comptroller of Maryland under NAICS code 611430 for educational and training services, with a response deadline of July 6, 2026. The work will be performed under the Maryland state agency’s direction, though specific location details are not provided. The solicitation is open for proposals through the Maryland procurement portal, and responders are expected to demonstrate capability in delivering structured, scalable training solutions that enhance organizational security posture through user education and behavioral adoption.