User Training & Change Management Support

The contract involves the development and delivery of training materials and workshops designed to help admissions staff effectively adopt new Slate workflows and system features, with a strong emphasis on applying adult learning principles to ensure comprehension and long-term retention. The scope requires creating customized, practical resources that align with the specific needs of the admissions team, focusing on usability, workflow integration, and change readiness rather than generic system overviews. Training must be delivered in engaging, interactive formats that accommodate diverse learning styles and support a smooth transition to the updated system. This subcontract is issued by the University of Arkansas Fayetteville under NAICS code 611430, which classifies it as other schools and instruction services, and the performance location is tied to the University of Arkansas and its broader operational context in Arkansas. Although the solicitation and response deadlines are listed as the same date, indicating potential administrative timing anomalies, the contract is formally active and requires qualified vendors to deliver structured, results-oriented training support. The work is critical to ensuring system adoption success, reducing user resistance, and maximizing the effectiveness of the updated Slate platform across the university’s admissions operations.