User Training and System Adoption Support

The contract involves the development and delivery of comprehensive training programs tailored for county staff to facilitate the adoption and effective use of a new payment system. The training will cover essential areas including system usage, fraud awareness, and troubleshooting procedures to ensure staff are well-equipped to handle operational challenges and maintain security standards. This initiative supports the Saint Louis County Government’s efforts to enhance system adoption and operational efficiency through targeted educational support. Issued as a subcontract opportunity, the contract aligns with the NAICS code 611430, which pertains to professional and management development training. The solicitation was posted on May 18, 2026, with a response deadline set for June 9, 2026. While specific details such as the type of set-aside or exact place of performance remain unspecified, the focus remains on delivering effective training solutions aimed at improving familiarity and competence with the new payment platform for county personnel.