User Training and Technical Support Services

This contract involves the development of training materials and the provision of Tier 1 and Tier 2 technical support services for NIH staff utilizing the Vitrium platform to manage clinical trial documentation. The work is focused on ensuring NIH personnel are properly trained and supported to efficiently use the platform. The contract is a subcontract opportunity under NAICS code 611430, which pertains to professional and management development training. The contract is issued by the National Institutes of Health, part of the Department of Health and Human Services, with the place of performance in Rockville, Maryland, zip code 20852. The solicitation does not specify set-aside information, and no deadline for response is provided beyond the close date of May 23, 2026. This service is critical to supporting the NIH’s efforts in clinical trial documentation management, enabling smooth operation and support through well-structured training and technical assistance.