Utility Bill Design and Printing Services for Town of Clayton

The Town of Clayton, North Carolina, is seeking to engage a qualified utility bill printing firm to handle various aspects of utility billing services. The scope includes designing and printing utility bills and accompanying letters, managing mailing processes that may involve pre-printed or vendor-printed inserts, and verifying addresses to ensure accurate delivery. Additionally, the contract encompasses electronic presentment options such as email notifications, online bill access, and web-based bill presentation, providing residents with multiple convenient methods to receive and view their utility statements. The project aims to streamline billing operations, enhance communication with customers, and improve overall service efficiency. The solicitation, identified as number 700-CS-2025-01, was posted on July 16, 2024, with a response deadline of July 29, 2024. The contract is estimated to be valued between $50,000 and $200,000, reflecting the scope and scale of the services required. The Town of Clayton’s primary contact for this project is A. Game, reachable via email at [email hidden]. The contract is open to qualified vendors within the NAICS code 323111, which pertains to commercial printing services, and is managed by the town’s local government agency.