VAP Case Management and Reporting Software

The City of Detroit, through its Office of Contracting and Procurement on behalf of the Detroit Police Department, is seeking qualified vendors to provide a case management and reporting software solution for the Victim's Assistance Program. This solicitation, identified as 549742, invites responses from vendors capable of delivering a technical system designed to streamline the tracking, documentation, and reporting of victim services, ensuring efficient and compliant operations. The software must support the program's operational needs, including secure data management, real-time reporting, and integration with existing departmental systems to enhance service delivery for victims of crime. Proposals must be submitted by the deadline of August 31, 2026, at 8:30 PM Eastern Time, and all work is expected to be performed within the State of Michigan. Bidders should direct inquiries to the Office of Contracting and Procurement’s eProcurement Team via eprocurement@detroitmi.gov. The system must meet all functional requirements specified in the solicitation, with a focus on usability, scalability, data security, and compliance with state and federal standards. The opportunity is open to all qualified respondents without set-aside restrictions, and submissions must be made through the designated online portal at the provided URL.