VARIPHY CLOUD CALL ANALYTICS LICENSE

The County of Orange Information Technology (OCIT) is undertaking a migration to Webex Calling and seeks to procure a Variphy Cloud Call Analytics license to support both on-premises and cloud environments during this transition. The solicitation, identified by number 017-3015003-EB, was posted on February 19, 2026, with a response deadline of March 13, 2026. This procurement aims to enable comprehensive call analytics functionality throughout the migration process, ensuring seamless integration and performance monitoring across hybrid communication platforms. The contract falls under the jurisdiction of OCIT within the California state government, with procurement activities managed from Santa Ana, CA. The primary contact for this solicitation is Eldon Baptist, Procurement Contracts Specialist. Supporting documentation for this contract includes a Labor and Material Payment Bond and a Performance Bond issued by the County of Orange. The Labor and Material Payment Bond guarantees payments for labor, materials, and supplies related to the performance of the contract, ensuring claimants are protected under relevant California laws. The Performance Bond secures the faithful performance of the contract by the contractor, providing indemnification and cost recovery assurances to the County. Both bonds require proper notarization and approvals to validate the contractor’s obligations and financial commitments. Together, these instruments safeguard the County's interests, ensuring that the contract is executed reliably and that payment and performance standards are upheld throughout the project.