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This Sources Sought opportunity from Social Security Administration was posted on August 12, 2016. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

Videophone to Videophone Direct Access

Closed
SSA-RFI-16-1051Federal

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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General Info

NAICS

517919 - All Other Telecommunications

Place of Performance

MD

Set-Aside

NONE

Documents

4

Attachment_A_-_DHOH_Request_for_Information.doc

DOC

Attachment_B_-_Draft_DHOH_Statement_of_Work_%28SOW%29.doc

DOC

Attachment_C_-_3.4_-_Hardware_Software_and_Platform_Config_Policy.doc

DOC

Attachment_D_-_3.6_-_Cloud_Security.doc

DOC

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Timeline

PhaseClosed
Posted

Sources Sought

Response Deadline

Deadline has passed

Submission Closed

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Organization & Contact Information

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AgencySocial Security Administration → SSA Ofc Of Acquisition Grants
Contacts1 person available
OfficeBALTIMORE, MD, 21235, USA
Office AddressBALTIMORE, MD, 21235, USA

Full Description

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This is a REQUEST FOR INFORMATION. This Sources Sought Notice is for informational and planning purposes only, and shall not be construed as a solicitation or as an obligation or commitment by the Government. This notice is intended strictly for market research. Please reference SSA-RFI-16-1051 when responding to this announcement. The Social Security Administration (SSA) is seeking companies that have VideoPhone to VideoPhone (VP) Direct Access for Deaf and Hard of Hearing people to be able to call the National 800 Number to speak with Sign Language Agents in Call Centers. The RFI proposal should include scope and pricing for a proof of concept and potentially a pilot. The Deaf and Hard of Hearing Community are using videphone technology more and more to make their calls daily. Videophone calls are shown as live video of the person using sign language to communicate with another sign language person or talk to an interpreter to connect with hearing people. Currently, there is no videophone to videophone equipment or architecture set up for SSA's 800 Number (N8NN) Call Centers. See Attachments A through D for details.

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