Virtual Accessibility Tours

Network Rail Infrastructure Limited is seeking a single supplier to deliver an end-to-end Virtual Accessibility Tours service for 250 railway stations across Great Britain. The scope of work includes conducting station surveys and LiDAR scanning, creating accessible virtual tours and digital assets, configuring wayfinding information, and uploading datasets into the NavVis IVION environment. The selected provider will also be responsible for ongoing support, maintenance, service management, and content updates. The contract allows for optional additional services such as further station surveys, content updates, and partial or full re-scans. The estimated contract term runs from March 4, 2027, to March 3, 2032, with a total estimated value of 4,100,000 GBP excluding VAT. Funding is currently approved for implementation and maintenance for the first two years, while years three through five are optional and subject to future funding. The agreement includes a 24-month break clause at the sole discretion of Network Rail. Award decisions will be based on the Most Advantageous Tender, with a weighting of 70% for technical factors—including passenger-facing solutions, delivery plans, and social value—and 30% for commercial elements. Suppliers must pass mandatory qualification requirements and participate in a solution demonstration to be considered for the award.