Visa Passport Admin Support Services

The Passport Services Division is seeking a Contractor to provide administrative support services. The Contractor will provide 13 qualified administrative support personnel to perform the required work of the passport and visa application receipt and distribution processes, service desk support to perform the required work of the customer service desk, as well as mailroom and courier support. DISCLAIMER: THIS IS A REQUEST FOR INFORMATION (RFI) ONLY. THIS IS A RFI RELEASED PURSUANT TO FAR 15.201(e). THIS RFI IS FOR INFORMATIONAL AND PLANNING PURPOSES AND MARKET RESEARCH ONLY. THIS IS NOT A - REQUEST FOR PROPOSAL (RFP) TO BE SUBMITTED. IT DOES NOT CONSTITUTE A SOLICITATION AND SHALL NOT BE CONSTRUED AS A COMMITMENT BY THE GOVERNMENT TO CONTRACT FOR ANY SUPPLY OR SERVICE. RESPONSES IN ANY FORM ARE NOT OFFERS AND THE GOVERNMENT IS UNDER NO OBLIGATION TO AWARD A CONTRACT AS A RESULT OF THIS ANNOUNCEMENT. NO FUNDS ARE AVAILABLE TO PAY FOR PREPARATION OF RESPONSES TO THIS ANNOUNCEMENT AND THE GOVERNMENT WILL NOT PAY ANY COST INCURRED IN RESPONSE TO THIS RFI; ALL COSTS INCURRED IN RESPONSE TO THIS RFI WILL BE SOLELY AT THE INTERESTED PARTY'S EXPENSE. ANY INFORMATION SUBMITTED BY RESPONDENTS TO THIS TECHNICAL DESCRIPTION IS STRICTLY VOLUNTARY. RESPONSES BECOME THE PROPERTY OF THE GOVERNMENT AND WILL NOT BE RETURNED TO THE RESPONDER. NOT RESPONDING TO THIS NOTICE DOES NOT PRECLUDE PARTICIPATION IN ANY FUTURE REQUEST FOR QUOTE (RFQ) OR INVITATION FOR BID (IFB) OR RFP, IF ANY ISSUED. IF A SOLICITATION IS RELEASED, IT WILL BE SYNOPSIZED ON THE GOVERNMENT-WIDE POINT OF ENTRY (GPE). IT IS THE RESPONSIBILITY OF POTENTIAL OFFERORS TO MONITOR THE GPE FOR ADDITIONAL INFORMATION PERTAINING TO THIS REQUIREMENT. BACKGROUND: The applicable Northern American Industry Classification System (NAICS) code for this requirement is 561110 with a Small Business Size Standard of $8.0M. The Product Service Code is R616 (Architect and Engineering - SUPPORT - ADMINISTRATIVE: PHYSICAL RECORDS MANAGEMENT SERVICES). Businesses of all sizes are encouraged to respond; however, each respondent must clearly identify their business size in their capabilities statement. SUBMISSION DETAILS: Each interested party is requested to provide the contract number(s), dollar value(s) and brief description of work previously or currently being performed, which specifically demonstrates the contractor's ability to successfully satisfy the requirements of the draft Performance Work Statement. The respondents are also requested to provide a company capability statement, which includes the following: 1. General company description 2. General description of capability to execute the proposed PWS, including the capacity to execute this project with other ongoing contracts Respondents shall also provide point of contact information, where available, for the efforts cited above. In addition, please provide the firm's name and address, point of contact with telephone number and email address, CAGE Code and DUNS number, and size of business (i.e., large, small, disadvantaged, veteran owned, woman owned, etc.). All data shall be sent at no cost to the US Government by 29 April 2022. This is a request for information only, and shall not be construed as a request for proposal or as an obligation on the part of the US Government. The US Government does not intend to award a contract on the basis of this request for information or otherwise pay for information solicited. The official response shall be submitted to ACC-RI. Electronic submittals shall be sent to email: contact@example.gov, contact@example.gov, contact@example.gov. Telephone inquiries will not be addressed; all requests shall be submitted in writing via email. Respondents will not be notified of the results of the survey.