This Government Contract opportunity from California was posted on May 26, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

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Voluntary Accident, Critical Illness, and Hospital Indemnity Plan

Closed

P26081021001State & Local

Submission Closed06/27/2026, 12:00:00 AM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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NAICS: 524114

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Solicitation # 19GH1026R0001

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US Embassy Accra

POSTED

8 days ago

DEADLINE

in 13 days

AI Contract Overview

The City of Sacramento’s Department of Human Resources is seeking a sole provider to offer a voluntary insurance plan encompassing accident, critical illness, and hospital indemnity coverage for its employees. The selected vendor must deliver comprehensive administrative support, including a dedicated primary contact for enrollment and operational questions, a U.S.-based customer service team available weekday mornings to evenings in Pacific Time, and a single point of contact for escalated issues. The provider is required to assign a dedicated account manager for ongoing operational oversight and issue resolution, and must support seamless employee engagement through a tailored communication and education strategy designed for a diverse workforce, including hosting at least one virtual benefits presentation during the annual Open Enrollment period in October. The vendor must ensure prompt and accurate claims processing with mobile-friendly filing and tracking capabilities, provide consolidated electronic billing for all product lines, and fully disclose all commissions, fees, overrides, and third-party payments. The City requires real-time access to secure, on-demand enrollment and payroll data for monthly reconciliation and mandates annual comprehensive utilization reports detailing enrollee statistics, benefit usage, and customer service performance. The provider must collaborate with the City to resolve discrepancies in payroll deductions and enrollment records and accept employee premium contributions via Automated Clearing House transfers. All contractual obligations are ongoing service requirements, and the solicitation, numbered P26081021001, was posted on May 26, 2026, with proposals due by June 27, 2026.

General Info

Sacramento seeks vendor for voluntary accident, critical illness, and hospital indemnity benefits with full administrative, payroll, and customer service support.

Agency

California → Human Resources Department of City of SacramentoView Agency

NAICS

524114 - Direct Health and Medical Insurance CarriersView NAICS

Place of Performance

Sacramento, California 95814, CA, USA

Set-Aside

NONE

Documents

(0)

No documents available

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Timeline

PhaseClosed

PostedMay 26

Contract opportunity posted

Response DeadlineJun 27

Deadline has passed

Submission Closed

06/27/2026, 12:00:00 AM UTC

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Organization & Contact Information

AgencyCalifornia → Human Resources Department of City of Sacramento

Contacts1 person available

OfficeCA, USA

Organization / Agency

California → Human Resources Department of City of Sacramento

View Agency Profile

Office AddressCA, USA

Contacts

Jennifer WilkinsonContact

Full Description

Scope: The City of Sacramento, Department of Human Resources is soliciting proposals from insurance companies to serve as the sole provider for a voluntary insurance plan covering accident, critical illness, and hospital indemnity.
Notes: 15. Provide a primary day-to-day contact to support the City’s Benefit Services Division (Human Resources Department) with employee enrollment and coverage questions, and other administrative questions. 16. Develop and deliver a comprehensive employee communication and education strategy tailored to a diverse workforce. 17. Host at least one virtual benefits presentation during the City’s annual Open Enrollment period, typically held during October. 18. Offer a dedicated, U.S.-based customer service team available by phone and online. a. Customer service should be available at a minimum during the hours of 8:00 a.m. to 5:00 p.m. PST, Monday through Friday. 19. Provide prompt and accurate claims adjudication, including mobile-friendly claim filing and tracking. 20. Offer a single point of contact for escalated employee issues. 21. Assign a dedicated account manager responsible for day-to-day operations and issue resolution. 22. As a condition of the contract, and a continuing servicing requirement of the contract, the City requires that the selected provider provide an annual comprehensive utilization report to include information on the year’s enrollee count, services/benefits utilized, percentage of utilization, and include customer service metrics. 23. Provide access to secure on-demand information or reports to the City for the City to accurately perform a monthly data reconciliation of enrollment, payroll contributions, and premiums. 24. Fully disclose all commissions, administrivia fees, overrides, marketing allowances, and any third-party payments. 25. Provide consolidated electronic billing for all product lines. 26. Work with the City to reconcile discrepancies in enrollment and payroll deduction reports. 27. Receive the employee payroll contributions from the City via Automated Clearing House payments.
Bid Bond: 0.00%

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