U.S Embassy Accra LES GMC Health Insurance Services

The U.S. Embassy in Accra is soliciting proposals for Global Medical Coverage health insurance services for its Locally Employed Staff and their eligible dependents. This requirement, identified by solicitation number 19GH1026R0001, will be awarded as a fixed-price contract with economic price adjustment. The performance period consists of a one-year base period beginning February 13, 2027, with four subsequent one-year option periods. The government seeks off-the-shelf plans that meet specific minimum benefit levels, including 100 percent coverage for hospitalization and emergency services, 80 percent for outpatient and preventive care, and 50 percent for mental health and rehabilitative services, with specialized coverage for HIV/AIDS up to GHS 112,800 per year. Award will be granted to the lowest priced, technically acceptable, and responsible offeror. Technical evaluation focuses on the ability to meet mandatory benefit minimums, a sound management approach, and valid licensing or authorization from the Government of Ghana or another recognized government. The total evaluated price will include the base year and all option years but will exclude rider pricing. Payments are to be made in Ghanaian cedis, and the contractor must include VAT as a separate line item. Performance is monitored via a Quality Assurance Surveillance Plan, with a standard requiring no more than one customer complaint per month. Proposals must be submitted in three separate volumes, including an executed Standard Form 33 and required representations and certifications via SAM.