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Request for Information - Group LE Staff Health Insurance for U.S. Embassy Vientiane

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19LA9026N0378Federal

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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The U.S. Embassy Vientiane is seeking information from insurance providers capable of delivering group health insurance coverage for its locally employed staff and eligible dependents, totaling approximately 280 employees, 225 spouses, and 650 children. This request is strictly for market research and does not constitute a solicitation or binding commitment; responses are voluntary and will inform a potential future procurement expected to be launched in late 2027. The government is evaluating insurers with established networks in Laos and Thailand, seeking details on plan specifications, coverage limits, premium structures, provider payment methods, claims processing, and optional benefits such as dental, vision, air ambulance, and international medical coverage. Companies must demonstrate their ability to meet the needs of a large, diverse workforce across a complex regional environment and show flexibility in customizing plans. Submissions must be presented in a white paper format and include company contact information, proposed contracting strategy, and comprehensive responses to all questions outlined in the RFI. The deadline for responses is September 14, 2026, and submissions must be emailed to VientianeProcurement@state.gov with a specific subject line. All materials submitted become the property of the U.S. Government and will not be returned. Participants are advised that no reimbursement will be provided for response preparation costs. Questions must be submitted in writing by September 1, 2026, and will be addressed publicly through an amendment on SAM.gov. The North American Industry Classification System code associated with this effort is 524114, indicating a focus on health and medical insurance.

General Info

U.S. Embassy Vientiane seeks market input for 2027 group health insurance for 280 staff, 225 spouses, 650 children across Laos and Thailand.

Agency

Department Of State → US Embassy VientianeView Agency

NAICS

524114 - Direct Health and Medical Insurance CarriersView NAICS

Place of Performance

VIENTIANE, DC, LAO

Set-Aside

NONE

Documents

(1)

Request+for+Information_GMC+Vientiane+2026.docx

DOCX

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Timeline

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Organization & Contact Information

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AgencyDepartment Of State → US Embassy Vientiane
Contacts2 people available
OfficeWASHINGTON, DC, 20520, USA
Organization / Agency
Department Of State → US Embassy Vientiane
View Agency Profile
Office AddressWASHINGTON, DC, 20520, USA
Contacts
Christopher Berkey
Phetsamone Vongnalath

Full Description

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REQUEST FOR INFORMATION (RFI)


Group LE Staff Health Insurance for U.S. Embassy Vientiane


The U.S. Embassy Vientiane is conducting market research to identify qualified companies capable of providing group health insurance coverage for Locally Employed (LE) Staff and eligible dependents. Coverage must, at a minimum, include hospitals and medical facilities in Laos and Thailand.


THIS IS A REQUEST FOR INFORMATION (RFI) ONLY. This notice is issued solely for market research and planning purposes and does not constitute a solicitation, Request for Proposal (RFP), Request for Quotation (RFQ), or a commitment by the U.S. Government to award a contract. Responses to this RFI are voluntary and will be used to assist the Government in planning a potential future acquisition.


The Government will not reimburse respondents for any costs associated with preparing or submitting a response. Participation in this RFI is not required to participate in any future solicitation.


Background


The U.S. Embassy Vientiane is conducting market research to better understand the capabilities of the insurance industry in providing comprehensive health insurance coverage for approximately:


  • Employees: 280
  • Spouses: 225
  • Children: 650

The anticipated contract period, if a future solicitation is issued, is expected to consist of a one-year base period with four one-year option periods. The anticipated award timeframe is late 2027.


Requested Information


Interested companies are requested to submit a white paper addressing, at a minimum, the following:


  • Available group health insurance plans.
  • Plan specifications and coverage limits.
  • Network hospitals and medical facilities in Laos and Thailand.
  • Premium calculation methodology.
  • Provider payment methodology.
  • Optional coverages (Dental, Vision, Air Ambulance, International Coverage, Catastrophic Coverage, etc.).
  • Age limitations and family plan options.
  • Coverage in Thailand and international medical treatment.
  • Claims submission and reimbursement process.
  • Approval timelines for reimbursements, direct billing, surgeries, and emergencies.
  • Enrollment procedures and policy issuance.
  • Premium payment options.
  • Ability to customize or modify insurance plans.

A complete list of questions is provided in the attached Request for Information (RFI) document.


Response Instructions


Interested parties shall submit a white paper in Microsoft Word format no later than:


14 September 2026, 5:00 PM (Local Time - Vientiane, Laos)


Responses shall be submitted electronically to:


VientianeProcurement@state.gov


Please include the following subject line:


RFI Response – Group LE Staff Health Insurance – (Company Name)


The white paper should include:


  1. Company name, address, point of contact, phone number, and email address.
  2. Company's proposed contracting strategy for providing group health insurance.
  3. Responses to all questions contained in the attached RFI.

Proprietary information should be clearly identified and minimized whenever possible. All submissions become Government property and will not be returned.


Questions


Questions regarding this RFI shall be submitted by email to:


VientianeProcurement@state.gov


Verbal questions will not be accepted. Questions should be submitted no later than 1 September 2026. Responses to questions will be posted as an amendment to this notice on SAM.gov. Respondents should not include proprietary or classified information in their questions.


Attachments


The following documents are attached:


  • Request for Information GMC Vientiane 2026

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