Water Softeners Service Maintenance

The City of Austin is seeking an experienced contractor under solicitation IFB 2200 DCG1037REBID to provide installation, maintenance, and repair services for Kinetico commercial water softener systems utilized by Austin Water. The scope of work is divided into four primary categories: annual preventive maintenance, common repairs, labor-rate repairs, and the provision of materials. All services must be performed according to manufacturer protocols by authorized technicians, and the contractor is required to have at least five consecutive years of experience in servicing commercial water softener systems. The City utilizes a most advantageous trade-off methodology for award, emphasizing overall low cost and technical responsiveness, and reserves the right to make a single or multiple awards. Contractors must adhere to strict insurance requirements, including naming the City as an additional insured and maintaining policies from insurers with an A.M. Best rating of B+VII or better. Compliance with various Texas state laws and City codes is mandatory, including prohibitions on the boycott of Israel and restrictions on ownership by entities from specific foreign nations. Bidders must submit a completed Pricing Submittal Sheet and three verifiable past performance references to be considered responsive. While the City estimates an annual spending need of 5,000 dollars for materials, this figure is not a guaranteed purchase amount. All deliveries are designated as FOB Destination, Prepaid and Allowed, within the Austin, Texas area.