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This Sources Sought opportunity from Social Security Administration was posted on January 4, 2012. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

Web Portal Interfaces, Server Fee and Support for Frequently Asked Questions (FAQs) on the Social Security Administration Public Website

Awarded
SSA_RFQ_12_1118Federal

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The Social Security Administration awarded contract SS00-12-30206 to M2 Technologies, Inc., a reseller of RightNow Technologies, for the provision of web portal interfaces, server fees, and support for the public Frequently Asked Questions databases in both English and Spanish. This firm-fixed-price commercial services delivery order was executed under a GSA Federal Supply Schedule for a total award amount of 811,056.36 dollars. The procurement was conducted as a limited source justification because RightNow software was deemed essential to maintain existing service levels and prevent significant operational costs. Managed by the SSA Office of Acquisition and Grants in Baltimore, Maryland, the contract ensures the continued functionality and support of the FAQ interfaces on the agency's public website.

General Info

Contract Value

$811,056.36

NAICS

443120 - Computer and Software Stores

Place of Performance

MD, USA

Set-Aside

NONE

Award Issued Date

Documents

2

Award Synopsis - SSA-RFQ-12-1118

DOC, Low priority1 page · award
Low

SSA Limited Source Justification - RightNow Technologies Web Portal Interfaces

PDF, Low priorityjustification-and-authorization
Low

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Timeline

PhaseAwarded
Posted

Sources Sought

Awarded

Contract was awarded

Submission Closed

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Organization & Contact Information

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AgencySocial Security Administration → SSA Ofc Of Acquisition Grants
Contacts1 person available
OfficeBALTIMORE, MD, 21235, USA
Office AddressBALTIMORE, MD, 21235, USA
Contacts
Dennis FailingContract Specialist

Full Description

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See attached Award synopsis and LSJ.

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