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Website and Intranet Support and Maintenance Services

Active

231664State & Local

Response Deadline09/19/2026, 12:00:00 AM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

General Info

Agency

California → Information Technology AgencyView Agency

NAICS

541519 - Other Computer Related ServicesView NAICS

Place of Performance

Los Angeles, CA, USA

Set-Aside

NONE

Documents

(1)

Drupal TOS - LAFD Website and Intranet Support and Maintenance

PDF

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Timeline

PhaseSolicitation

PostedAug 28

Solicitation

Response DeadlineSep 19

Submission deadline

Response Deadline

09/19/2026, 12:00:00 AM UTCin 21 days

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Organization & Contact Information

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AgencyCalifornia → Information Technology Agency

Contacts1 person available

OfficeN/A

Organization / Agency

California → Information Technology Agency

View Agency Profile

Office AddressN/A

Contacts

Mei LyPoint of Contact

contact@example.gov

Full Description

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The LAFD requires a qualified contractor to provide technical support, maintenance, and enhancement services for its public-facing website (lafd.org) and internal Department Intranet. These systems are critical for community information and Internal administrative resources. The select contractor shall perform the following core services:• ADA Compliance: Monthly audits and remediation using Siteimprove/Monsido to ensure 508 compliance.• Hosting Support: Management of the Acquia hosted environment, including Drupal module updates, security patches, and PHP updates.• Technical Support: Second-level support for LAFD Subject Matter Experts (SME’s), training for content coordinators, and 24/7 on-call emergency support.• 3rd Party Integration: Assist with the integration process for platforms including Everbridge (Alert/Red Flag), Vimeo, GIS, and JotForm.• Enhancements: Up to 48 hours per month of base-level system enhancements.• System Migration/Upgrades (As-Needed): Technical planning, methodology development, and execution of major Drupal platform version migrations or environment upgrades if required during the contract term.

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