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This Solicitation opportunity from Government of Canada was posted on October 28, 2024. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

Website Redesign

Closed
20240613International

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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NAICS: 541512
New
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RFI - City of Seattle Utilities Customer Service System
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The City of Seattle, through its Information Technology Department, has issued Request for Information 1479146A to explore modern customer engagement and management solutions for Seattle City Light and Seattle Public Utilities. This RFI is for informational purposes only to help the city refine requirements for a potential future competitive solicitation; therefore, no contract will be awarded based on this specific request. The city is seeking a Utilities Customer Service Portal that provides holistic digital self-service account management, enhanced case management for representatives, and robust analytics to improve the overall customer experience across electric, water, wastewater, drainage, and solid waste services. The desired solution must integrate with the Oracle Utilities solution stack and comply with the city standard for identity management using Oracle Identity Cloud Service and Single Sign-On protocols. Key functional requirements include secure login, billing and usage history, chatbot support, multilingual translation, and program enrollment for discounted rates or conservation. Technical and regulatory compliance is critical, with mandates for ADA and WCAG 2.1 accessibility, PCI standards, SOC 1 and SOC 2 reports, and adherence to the Telephone Consumer Protection Act. Responses are due by November 6, 2026, via the City's Procurement Portal and must include organization qualifications, responses to specific customer experience and technical user stories, typical cost structures, and implementation and change management approaches.
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POSTED

about 13 hours ago

DEADLINE

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NAICS: 541512
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POSTED

about 15 hours ago

DEADLINE

in about 1 month
NAICS: 541512
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P-57907 Enterprise Monitoring
Solicitation # 2026-RFP-0480
The City of Pasadena Information Technology Department is soliciting proposals for an Enterprise Monitoring solution under solicitation 2026-RFP-0480. The city seeks a unified monitoring and observability platform to provide centralized visibility across its hybrid and multi-cloud environment, including infrastructure, networks, cloud services, databases, and applications. The primary objectives are to strengthen alert management, reduce alert fatigue, and proactively identify system performance issues to ensure service health and availability. The selected vendor will be responsible for the design, implementation, configuration, and ongoing support of the solution, including providing automated discovery, continuous inventory, and predictive analysis. The contract features an initial four-year term with no optional extensions. Proposals must be submitted in two separate volumes, Technical and Price, by October 29, 2026. Evaluation is based on a weighted point system focusing on technical solution compliance (40%), implementation approach (20%), experience and references (15%), cost (10%), support and maintenance (5%), and a preference for local Pasadena businesses (5%). Mandatory requirements include the submission of a Unique Entity Identifier from SAM.gov and adherence to strict insurance minimums, including 5 million dollars in Cyber Liability and Technology Professional Liability coverage. Additionally, vendors are prohibited from using City data to train AI or machine learning models without written consent.
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POSTED

about 16 hours ago

DEADLINE

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Power Platform Support Services
Solicitation # C156180926
The City of Seattle Information Technology Department is soliciting proposals under solicitation number C156180926 for professional consultant services to mature its Microsoft Power Platform ecosystem. The city aims to transition from organic, department-led adoption to an enterprise-wide sustainment model that ensures long-term security, governance, and scalability. The scope of work includes providing solution support and enhancements, refining governance frameworks such as DLP policies and access controls, enabling citizen development through a Center of Excellence model, and implementing monitoring and change management strategies. All digital solutions must comply with ADA, Section 504, and Section 508 accessibility standards, and data subject to compliance frameworks must be stored and processed within the continental United States. Eligible vendors must possess at least five years of experience with the Power Platform, two years of experience in cloud governance and security, and three years of experience managing complex, multi-stakeholder projects. Proposals will be evaluated based on experience and qualifications (40%) and the proposed delivery of service (30%), with high-ranking vendors potentially moving to an interview phase. The contract is structured as a pool of preferred partners with an initial term of two years, with options to extend for two additional two-year periods, potentially reaching a maximum life of ten years. Payments are issued within thirty days of invoice approval, and specific project deliverables and service level agreements will be defined in individual Statements of Work.
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POSTED

about 17 hours ago

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in 8 days

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Polar Knowledge Canada is seeking a Level 2 Webmaster under the Task-Based Informatics Professional Services supply arrangement to redesign its Canada.ca website. The project aims to enhance user experience, ensure accessibility compliance, and improve overall functionality through an audit phase, stakeholder consultation, and full implementation. The final product must adhere to Adobe Experience Manager and Government of Canada requirements to better communicate the organization's mission and activities. This solicitation is open to specific qualified Supply Arrangement Holders and is intended to result in a single contract award. The successful resource must hold Protected B security clearance. The contract is scheduled to run from the date of award until May 31, 2025, with two optional three-month extensions. The estimated level of effort is approximately 100 days, with an additional 120 optional days available.

General Info

Polar Knowledge Canada seeks a Level 2 Webmaster to redesign its Canada.ca website.

Place of Performance

*National Capital Region (NCR) *Canada, CAN

Set-Aside

NONE

Documents

0

No documents available

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AI Contract Breakdown

Uniform Contract Format

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Timeline

PhaseClosed
Posted

Solicitation

Response Deadline

Deadline has passed

Submission Closed

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Organization & Contact Information

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AgencyGovernment of Canada → Polar Knowledge Canada
Contacts1 person available
OfficeN/A
Office AddressN/A
Contacts
Katlin FaganPoint of Contact

Full Description

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Task-Based Informatics Professional Services (TBIPS) Requirement Please note that the TBIPS NPP MUST be published simultaneously with the issuance of the invitation to suppliers. This requirement is for: Polar Knowledge Canada This requirement is open only to those Supply Arrangement Holders under TBIPS SA EN578-170432 who qualified under Tier 1 and under the stated consultant category, security level, region, level of expertise for the following category(ies): - A.17 Webmaster: Level 2 The requirement is intended to result in the award of one (1) contract. The following SA Holders have been invited to submit a proposal. 1. ADGA Group Consultants Inc., Adirondack Information Management Inc., Amita Corporation 2. Artemp Personnel Services Inc., The AIM Group Inc.,in JOINT VENTURE 3. Cache Computer Consulting Corp. 4. Cistel Technology Inc. 5. Creative Fire LP 6. ENET4S SOFTWARE SOLUTIONS LTD 7. IT/NET OTTAWA INC, KPMG LLP, in joint venture 8. LIKE 10 INC. 9. Mindwire Systems Ltd. 10. Nisha Technologies Inc. 11. Quarry Consulting Inc. 12. Sundiata Warren Group Inc. 13. SYMBIOTIC GROUP INC., Akkodis Canada Inc., IN JOINT VENTURE 14. TEKSYSTEMS CANADA CORP./SOCIÉTÉ TEKSYSTEMS CANADA 15. TRM Technologies Inc. Description of the Requirement: Polar Knowledge Canada requires the services of one resource to redesign the Polar Knowledge Canada Canada.ca website to enhance user experience, ensure compliance with accessibility standards, improve the overall functionality of the site and to provide background and storytelling about Polar Knowledge Canada. The redesigned website should facilitate easier navigation, provide a more intuitive user interface, and effectively communicate Polar Knowledge Canada's mission and activities. These objectives would be broken up into an audit phase, consultation of stakeholders and web design for full implementation following Adobe Experience Manager and Government of Canada requirements. Level of Security Requirement: Resource Minimum Security Level Required Canada NATO Foreign X Protected A ? NATO Unclassified ? Protected A X Protected B ? NATO Restricted ? Protected B ? Protected C ? NATO Confidential ? Protected C ? Confidential ? NATO Secret ? Confidential ? Secret ? Cosmic Top Secret ? Secret ? Top Secret ? Top Secret ? Top Secret (SIGINT) ? Top Secret (SIGINT) Applicable Trade Agreements: This requirement is subject to the provisions of the Canada-Korea Free Trade Agreement (CKFTA) the Canada-Chile Free Trade Agreement (CCFTA), the Canada-Peru Free Trade Agreement (CPFTA), the Canada-Colombia Free Trade Agreement (CColFTA), the Canada-Panama Free Trade Agreement (CPanFTA), the Canada-Honduras Free-Trade Agreement Proposed period of contract: The proposed period of contract shall be from Contract Award to May 31, 2025 with two (2) three (3) month option periods. Estimated Level of Effort: The estimated level of effort of the contract will be for approximately 100 days with 120 optional days total. File Number: 20240613 Contracting Authority: Katlin Fagan Phone Number: +1 (555) 000-0000 E-Mail: contact@example.gov NOTE: The Task-Based Informatics Professional Services (TBIPS) Method of Supply is subject to quarterly refresh cycles. If you wish to find out how you can be a “Qualified SA Holder”, please contact contact@example.gov

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