Website Redevelopment & Ongoing Support Services

Lakeland Linder International Airport is soliciting proposals under solicitation 2026-RFP-042 for the redevelopment of its website and the provision of ongoing support services. The project aims to modernize the airport's digital presence to better serve commercial air passengers, pilots, tenants, and community stakeholders following the return of commercial air service in June 2024. Key objectives include improving site navigation, enhancing the visibility of airline and contact information, increasing the use of the online workorder system, and ensuring compliance with F.S. 332.0075. The selected firm will be responsible for a full redesign focused on user experience, accessibility, and mobile optimization, with deliverables including a new site map, CMS recommendation, ADA compliance remediation, and staff training. The contract will be awarded based on a trade-off process, prioritizing technical qualifications and overall value over the lowest price. Technical factors, including past performance and the proposed approach to the scope of services, account for 75 percent of the evaluation weight, while cost accounts for 24 percent. Mandatory pass/fail elements include legal ability to serve in California and the absence of conflicts of interest. The place of performance is Lakeland, Florida, and the submission deadline is May 28, 2026, via the OpenGov Procurement Portal. Vendors must adhere to a 40-page limit for written submittals and provide various certifications, including E-Verify, drug-free workplace, and scrutinized companies attestations.