Workforce Management Solution

Multnomah County Library is seeking a cloud-based, off-the-shelf workforce management and scheduling software solution to automate shift scheduling for a diverse workforce, including employees, students, and volunteers. The system must support detailed task-level scheduling and comply with complex union rules regarding seniority-based bidding, maximum consecutive desk hours, and strict rest break windows. Key technical requirements include integration with Workday, Frontline/AESOP, and Google Calendar via secure, standard APIs, as well as adherence to security and accessibility standards such as SOC 2 Type II, SSO/MFA, and WCAG 2 compliance. This solicitation, identified as RIP-10-2027, is a Request for Intermediate Proposals for a contract with an initial term expenditure of less than 250,000 dollars. The award will be granted to the supplier deemed most advantageous to the county based on a multi-stage evaluation process involving auto-scoring, panel questionnaires, scripted demonstrations, and pricing reviews. Evaluation criteria are weighted toward solution requirements at 75 percent and responsible business practices at 25 percent. The response deadline is September 2, 2026, and the county strongly encourages participation from minority-owned, women-owned, and emerging small businesses.