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This Solicitation opportunity from South Dakota was posted on May 1, 2025. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

Workload Capacity Study for Family Services Supervisors & Specialists

Closed
25RFP14757State & Local

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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NAICS: 441110
New
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DEADLINE

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Procurement Department of San Diego County Regional Airport Authority

POSTED

1 day ago

DEADLINE

in about 1 month

AI Contract Overview

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The South Dakota Division of Child Protection Services is seeking a Workload Capacity Study to evaluate the staffing and workload distribution among Family Services Supervisors and Specialists. An earlier organizational assessment identified a mismatch between caseload numbers and actual workload, which includes both direct client interactions and case-related activities such as documentation and legal proceedings. Factors influencing workload include staff skill levels, case complexity, and travel requirements across the state. The purpose of this study is to pinpoint workload imbalances, optimize staffing strategies, explore the development of specialized units, and identify additional support needs to promote workload equity. Ensuring manageable workloads is critical for retaining qualified staff, enhancing service quality, and safeguarding the welfare of children and families served by the agency. The initiative aims to strengthen the agency’s capacity to prevent neglect and abuse, support children’s safety and permanency, and provide ongoing training and professional development for staff. The solicitation, identified as RFP14757, was posted on May 1, 2025, with a response deadline of May 30, 2025. Interested offerors can submit inquiries via email to Kirsten Blachford, with all questions and responses shared through the state’s procurement system and DSS website. The contract is expected to range between $50,000 and $200,000, and the project will be conducted within South Dakota. The process emphasizes clear communication and adherence to the specified requirements, with no other statements or oral communications considered binding. The initiative underscores the importance of a well-supported child welfare workforce to ensure effective protection and support for vulnerable children and families across the state.

General Info

Agency

South Dakota State Government

Place of Performance

SD, USA

Set-Aside

NONE

Documents

1

RFP14757 Workload Capacity Study for Family Services Supervisors and Specialists

PDF, High priority: read this firstrfp
High

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Timeline

PhaseClosed
Posted

Solicitation

Response Deadline

Deadline has passed

Submission Closed

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Organization & Contact Information

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AgencySouth Dakota State Government
Contacts1 person available
OfficeN/A
Organization / Agency
South Dakota State Government
Office AddressN/A
Contacts
Kirsten BlachfordGovernment Official

Full Description

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The Division of Child Protection Services is seeking a Workload Capacity Study for Family Services Supervisors and Specialists staff. An Organizational Assessment was conducted in 2020 which revealed a discrepancy between caseload (number of cases assigned) and workload (variations in the amount of time spent on individual cases) within Child Protection Services. In general, child welfare staff tend to spend 20-35% of their time on direct client contact or collateral contact, while the other 65-80% of their time is spent on case-related activities that include documentation and participation in legal proceedings. Workload is impacted by a variety of factors including, but not limited to: the level of skills of the staff performing the duties, the complexities of the cases assigned, and required travel throughout the state. A Workload Capacity Study will enable the Division of Child Protection Services to identify where imbalances in workload exist, strategize how to effectively staff the agency with existing staff, determine the potential for developing centralized specialty units, and identify areas where additional supports may need to be implemented to support equity in workload. Manageable workload is essential to support the retention of the child protection workforce and improve quality of services provided to the children andfamilies we serve. This will further empower the agency to protect and promote the welfare of all children; prevent neglect, abuse, and exploitation; support children in remaining safely with their families or returning home in a timely manner; promote safety, permanency, and well-being for children in foster and adoptive care; and provide training, professional development, and support to maintain a well-qualified child welfare workforce.Offerors may email inquiries concerning this RFP to obtain clarification of requirements. No inquiries will be accepted after the date and time indicated in the Schedule of Activities. Inquiries must be emailed to Kirsten Blachford at contact@example.gov with the subject line “RFP14757”.The State will to respond to offeror’s inquiries (if required) via e-mail. In addition, all inquiries and the State’s responses will be posted on the state’s e-procurement system and the DSS website at http://dss.sd.gov/keyresources/rfp.aspx. Offerors may not rely on any other statements, either of a written or oral nature, that alter any specification or other term or condition of this RFP. Offerors will be notified in the same manner as indicated above regarding any modifications to this RFP.

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