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This Presolicitation opportunity from Washington was posted on June 8, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

WSDOT - WSF-Customer Relationship Management

Closed
2026-0608State & Local

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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NAICS: 541512
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about 5 hours ago

DEADLINE

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DEADLINE

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Artificial Intelligence and Information Technology Technical Support and Advising Services
Solicitation # TRS000658
The Teacher Retirement System of Texas is soliciting professional Artificial Intelligence (AI) and General Information Technology (IT) technical and advisory services under solicitation TRS000658. The scope of work includes strategic planning, solution design, implementation, optimization, and ongoing advisory services, specifically covering AI strategy and the operationalization of Generative AI solutions. All engagements will be managed through a Work Order process, with specific deliverables, pricing, and acceptance criteria defined on a per-engagement basis. The resulting contract is expected to have a single four-year term, with the majority of work performed remotely, although onsite requirements may be negotiated for specific events like training. To be considered responsive, prime contractors must demonstrate a minimum of ten years of experience providing enterprise-wide IT support to organizations with over 1,000 employees and ten years of experience supporting public sector organizations. Additionally, firms must provide documentation of successful project delivery in both AI and traditional IT within the preceding two years. Awards will be based on best value standards, and TRS reserves the right to make a single award, multiple awards, or no award. Payment will be made in arrears, either on an hourly basis for time-and-materials work orders or based on accepted milestones for deliverable-based work orders, requiring mandatory written acceptance from TRS. All technical solutions must align with the TRS AI Governance Framework and meet WCAG 2.1 Level AA accessibility standards.
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POSTED

1 day ago

DEADLINE

in 11 days
NAICS: 541512
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Solicitation # 2027-006-RFP
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Procurement

POSTED

1 day ago

DEADLINE

in 15 days

AI Contract Overview

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The Washington Department of Transportation is seeking a modern Customer Relationship Management solution for Washington State Ferries to consolidate a fragmented data landscape. The primary objective is to establish a single customer record and a unified communications management system that improves customer service case handling and enables targeted marketing campaigns for segmented customer groups. This initiative aims to integrate account management and omnichannel communications to streamline overall operations. This presolicitation, identified by solicitation number 2026-0608, was posted on June 8, 2026, with a response deadline of June 19, 2026. The current Request for Information is intended to gather vendor feedback on functional and non-functional requirements to inform a future Request for Proposals. The project will be performed across multiple counties in Washington, and inquiries are directed to Tariq Ohab.

General Info

WSDOT seeks a CRM solution for Washington State Ferries to unify customer data.

Place of Performance

Multiple Counties, WA, USA

Set-Aside

NONE

Documents

1
PDF, Low priorityrfi
Low

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Timeline

PhaseClosed
Posted

Solicitation

Response Deadline

Deadline has passed

Submission Closed

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Organization & Contact Information

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AgencyWashington → Department of Transportation
Contacts1 person available
OfficeWA, USA
Office AddressWA, USA
Contacts

Full Description

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WSDOT is seeking to procure a modern Customer Relationship Management (CRM) solution to consolidate the fragmented landscape, providing a single customer record, unified communications management, improved customer service case handling, and the capability to deliver targeted marketing and communications campaigns to segmented customer groups.

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Same awarding agency

NAICS: 531210
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POSTED

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DEADLINE

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View Details
NAICS: 336411
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UAS for Aerial Avalanche Mitigation and Control
Solicitation # NCR-401705R
The Washington State Department of Transportation (WSDOT) North Central Region is soliciting a qualified vendor under solicitation number NCR-401705R to provide a complete Uncrewed Aircraft System (UAS) specifically designed for aerial avalanche mitigation and control. The required solution must be an integrated system capable of operating in cold-weather, high-altitude alpine environments and must include the aircraft, flight-control equipment, avalanche-control payload, ignition systems, batteries, software, and comprehensive training and technical support. The vendor is responsible for ensuring the system complies with all applicable aviation, hazardous-material, explosive-delivery, and federal UAS security and supply-chain requirements. The award will be granted to the responsive and responsible bidder whose proposal is deemed most advantageous to WSDOT, noting that the lowest price will not necessarily be the deciding factor. Bidders must submit a comprehensive package including a price worksheet, technical specifications compliance sheet, bidder profile, and various certifications regarding workers' rights and insurance. Evaluation involves a multi-stage process consisting of an initial pass/fail responsiveness review, a responsibility determination involving past performance and financial reviews, and a technical evaluation by subject matter experts. All goods must be shipped prepaid, FOB Destination to Wenatchee, Washington, and suppliers must be registered in the Statewide Vendor Payment system for invoicing.
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