Zscaler Subscription Renewal FY26-29

The County of San Mateo Technology Services Department has issued solicitation 2027-IFB-00098 for a three-year renewal of Zscaler subscriptions covering the period from November 30, 2026, to November 29, 2029. The contract requires the provision of the latest Zscaler licenses, 24/7 technical support, and comprehensive operational engagement, including quarterly business reviews, annual health checks, and strategic planning. All licenses and documentation must be delivered electronically within 30 days of the contract award. The award will be granted to the lowest priced responsive and responsible bidder, with evaluation based on the total bid price. Eligible bidders must be active in the System for Award Management and possess at least three years of experience selling Zscaler services to government entities within the last five years. Bidders must also hold the required Zscaler certification level to support the sale and pricing. The contract includes strict requirements for sourcing new products in original packaging and mandates that the County be the original licensee. Payment terms allow for full, partial, or monthly invoicing, with final payments processed within 30 days of approval. Submissions are due by September 29, 2026, via the OpenGov portal and must include a formal quote, W-9 form, and SAM registration status.