Bryan Shearer

Market Research, Capability Call, and Virtual Industry Day Announcement: 2030 Census Questionnaire Assistance (CQA)

The U.S. Census Bureau is conducting market research for the 2030 Census Questionnaire Assistance (CQA) program, seeking industry feedback to shape the final acquisition strategy. This pre-solicitation notice, issued under solicitation number YA1323-26-CQASN-0002, outlines operational requirements for a Contact Center as a Service (CCaaS) that must deliver omni-channel support, AI-enabled automation, and robust quality monitoring to assist the public with census responses. All work must occur within the contiguous United States, with performance potentially spanning remote locations under strict government approval. The 2028 Dress Rehearsal and 2030 Live Operations are critical milestones, requiring scalable, secure, and compliant service delivery aligned with Decennial Program documents including the Integration & Implementation Plan, Operational Delivery Management Plan, and Quality Assurance Surveillance Plan. Vendors must be prepared to meet stringent security, personnel, and IT compliance standards. All staff must be U.S. citizens, pass the Census Investigative Services suitability assessment, and take the Title 13 confidentiality oath. Facilities must be physically secure with noise containment and restricted access, and remote work at personal residences is prohibited. IT systems must achieve FedRAMP Moderate or higher authorization, comply with FISMA, NIST SP 800-88 for media sanitization, and implement real-time monitoring with one-hour incident escalation. Contractors must maintain fully isolated systems from non-Census operations, submit detailed staffing plans, and provide monthly risk and performance reports. Responses, limited to three attachments including a 10-page Company Profile, are due by 4:00 pm EST on May 15, 2026, and must be submitted via email to designated Census Bureau contacts. A Virtual Industry Day on May 7, 2026, is mandatory for questions, with submissions due by April 27, 2026. The acquisition approach, contract type, and evaluation methodology remain undetermined, with the government seeking input on pricing models such as Firm Fixed Price, Time and Materials, or hybrid structures.

Department Of CommerceSuitland, MD, 20746, USA

NAICS

561422

Telemarketing Bureaus and Other Contact Centers

Posted May 5, 2026

YA1323-26-CQASN-0002

Closed

Federal20

Census Bureau Transformation & Application Modernization (CenTAM) - Draft Solicitation Sections for Industry Review and Feedback

The U.S. Census Bureau has released draft solicitation materials for the Census Bureau Transformation & Application Modernization (CenTAM) requirement, inviting industry feedback prior to issuing a competitive Request for Quotations (RFQ) under the General Services Administration (GSA) Multiple Award Schedule (MAS). This solicitation is a total small business set-aside, only open to small businesses and eligible joint ventures holding the GSA MAS Information Technology Category SIN 54151S. The pre-solicitation phase encourages vendors to submit all questions and comments by May 11, 2026, using a prescribed feedback template to help clarify and refine the final solicitation. There will be no formal Q&A after the final RFQ is issued, although the government may elect to open another round of clarifications if deemed necessary. The contract contemplates providing IT project management, systems engineering, cloud migration, architecture design, security remediation, and operational support services consistent with federal IT compliance and governance standards. Performance work includes deliverables such as test plans, risk management documents, architecture designs, and monthly administrative reports, all electronically submitted to government repositories for review and acceptance. The base contract period is one year from September 22, 2026, with seven one-year options thereafter. The place of performance is primarily the Census Bureau facility in Suitland, Maryland, with authorized remote work under strict security conditions. Evaluation factors differ by BPA category but prioritize demonstrated technical experience, management briefings, and technical merit significantly over price. Key personnel must be identified with strict substitution controls, and the award will be made on a best-value basis without discussions. Special contract requirements impose stringent security measures, including mandatory Top Secret and SCI clearance eligibility for personnel, non-disclosure agreements, compliance with NIST 800-53 controls, and safeguarding of Controlled Unclassified Information. Organizational conflict of interest provisions, facility access protocols, and encrypted handling of government data underscore the security posture required. Vendor proposals must conform to detailed submission instructions covering format, page limits, and electronic delivery to designated contracting officers, underscoring the competitive and highly regulated nature of this acquisition.

Department Of CommerceSuitland, MD, 20746, USA

NAICS

541511

Custom Computer Programming Services

Posted Apr 20, 2026

total small business set-asideYA1323-26-CENTAMSN-0002

Closed

Federal1

Census Bureau Transformation & Application Modernization (CenTAM) Notice to potential interested vendors

Department Of CommerceSuitland, MD, 20746, USA

NAICS

541511

Custom Computer Programming Services

Posted Aug 22, 2025

Total Small Business Set-AsideYA1323-25-CENTAMSN-0001

Closed

Awarded1

JOFOC Combined Parcel and Building Footprint Data

Department Of CommerceSuitland, MD, 20746, USA$572K est.

NAICS

541611

Administrative Management and General Management Consulting Services

PSC

R431

Professional, Administrative, and Management Support Services

DEC-24-0107

Awarded Jun 12, 2025

Federal2

Census Parcel Building Footprint Data Services

Department Of CommerceSuitland, MD, 20746, USA

NAICS

519290

Web Search Portals and All Other Information Services

Posted Dec 13, 2024

CEN-GEO-0026

Closed

Federal1

Enterprise Web Analytics

Department Of CommerceMD,

NAICS

541511

Custom Computer Programming Services

PSC

DA10

Information Technology and Telecommunications

Posted Mar 8, 2023

SBACOM-23-0006

Closed

Awarded6

COMMERICAL DATA FILES FOR K-12 EDUCATIONAL INSTITUTIONS

Department Of CommerceMD,

NAICS

518210

Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services

PSC

DA01

Information Technology and Telecommunications

SBA

Awarded Dec 6, 2022

Federal1

Strategic Communications and Digital Services (SCDS)

Department Of CommerceSuitland, MD, 20746, USA

NAICS

541511

Custom Computer Programming Services

PSC

DD01

Information Technology and Telecommunications

Posted Oct 28, 2022

SBACOM-23-0001

Closed

Awarded1

Brand Protection Services

Department Of Commerce75725, MD, 20746, USA

NAICS

541512

Computer Systems Design Services

PSC

DD01

Information Technology and Telecommunications

IT-22-0009-JUSTIFICATION

Awarded Sep 29, 2022

Awarded

Brand Protection Services

Department Of CommerceSuitland, MD, 20746, USA

NAICS

541512

Computer Systems Design Services

PSC

DD01

Information Technology and Telecommunications

SBA

Awarded Sep 29, 2022