This Government Contract opportunity from Department Of Commerce was posted on May 5, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

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Market Research, Capability Call, and Virtual Industry Day Announcement: 2030 Census Questionnaire Assistance (CQA)

Closed

YA1323-26-CQASN-0002Federal

Submission Closed05/15/2026, 08:00:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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NAICS: 561422

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AI Contract Overview

The U.S. Census Bureau is conducting market research for the 2030 Census Questionnaire Assistance (CQA) program, seeking industry feedback to shape the final acquisition strategy. This pre-solicitation notice, issued under solicitation number YA1323-26-CQASN-0002, outlines operational requirements for a Contact Center as a Service (CCaaS) that must deliver omni-channel support, AI-enabled automation, and robust quality monitoring to assist the public with census responses. All work must occur within the contiguous United States, with performance potentially spanning remote locations under strict government approval. The 2028 Dress Rehearsal and 2030 Live Operations are critical milestones, requiring scalable, secure, and compliant service delivery aligned with Decennial Program documents including the Integration & Implementation Plan, Operational Delivery Management Plan, and Quality Assurance Surveillance Plan. Vendors must be prepared to meet stringent security, personnel, and IT compliance standards. All staff must be U.S. citizens, pass the Census Investigative Services suitability assessment, and take the Title 13 confidentiality oath. Facilities must be physically secure with noise containment and restricted access, and remote work at personal residences is prohibited. IT systems must achieve FedRAMP Moderate or higher authorization, comply with FISMA, NIST SP 800-88 for media sanitization, and implement real-time monitoring with one-hour incident escalation. Contractors must maintain fully isolated systems from non-Census operations, submit detailed staffing plans, and provide monthly risk and performance reports. Responses, limited to three attachments including a 10-page Company Profile, are due by 4:00 pm EST on May 15, 2026, and must be submitted via email to designated Census Bureau contacts. A Virtual Industry Day on May 7, 2026, is mandatory for questions, with submissions due by April 27, 2026. The acquisition approach, contract type, and evaluation methodology remain undetermined, with the government seeking input on pricing models such as Firm Fixed Price, Time and Materials, or hybrid structures.

General Info

US Census Bureau seeks industry support for 2030 Census Questionnaire Assistance; deadlines May 2026.

Agency

Department Of Commerce → US Census Bureau

NAICS

561422 - Telemarketing Bureaus and Other Contact Centers

Place of Performance

Suitland, MD, 20746, USA

Set-Aside

NONE

Documents

Attachment+-+2030+CQA+Questions+and+Comments+Template.xlsx

DRAFT+2030+CQA+Requirements+Document.pdf

Market+Research+-+Capability+Call+-+Virtual+Industry+Day+Announcement+-+2030+CQA.pdf

AI Contract Breakdown

Uniform Contract Format

Timeline

3 updates

PhaseClosed

PostedApr 21

event

Notice updatedMay 5

The notice description changed.

Notice updatedMay 5

Notice details unchanged. Attachments may have changed.

Notice updatedMay 5

Notice details unchanged. Attachments may have changed.

Response DeadlineMay 15

Deadline has passed

Submission Closed

05/15/2026, 08:00:00 PM UTC

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Organization & Contact Information

AgencyDepartment Of Commerce → US Census Bureau

Contacts2 people available

OfficeN/A

Organization / AgencyDepartment Of Commerce → US Census Bureau

Office AddressN/A

Contacts

Bryan Shearer

contact@example.gov

Matthew Gore

contact@example.gov

Full Description

The purpose of this notice is to:

-Update industry on the United States Census Bureau (USCB) 2030 Census Questionnaire Assistance (CQA) requirement.

-Identify parties having an interest in and the resources to support this requirement for 2030 CQA.

-Request vendor feedback that can contribute to determining the final method of acquisition.

-Provide notice/instruction for the 2030 CQA Virtual Industry Day.

Please see the attached documents:

-Market Research, Capability Call, and Virtual Industry Day Announcement: 2030 Census Questionnaire Assistance (CQA)

-Draft 2030 CQA Requirements Document (PDF File)

-2030 CQA Questions & Comments Template (Excel File).

Final Responses to this Notice and the Requirements Document are due no later than 4:00 pm EST, May 15, 2026.

The CQA virtual Industry Day will be held Thursday, May 7, 2026, from 1:00 pm EST to 2:00 pm EST. Questions to be considered for Industry Day response must be submitted no later than 4:00 pm EST on April 27, 2026. Please read this notice and associated instructions carefully as you must register to attend this industry day.

ADDED INDUSTRY DAY WEBINAR REGISTRATION LINK