Cindy Baker

Captain Cindy Baker serves as a contracting officer within the FA4800 633 Cons Pkp unit of the Department of the Air Force, where she manages mission-critical procurement for base infrastructure and operational support services. Her portfolio centers on sustaining airfield and installation readiness through the acquisition of facility maintenance, janitorial, and food service contracts that directly enable personnel welfare and daily operational continuity. She executes full lifecycle contracting actions under FAR and DFARS guidelines, ensuring compliance with Air Force-specific requirements for readiness, cybersecurity resilience, and mission assurance. Her acquisitions are strategically aligned with modernization priorities, particularly in support of personnel-centric services that underpin force sustainability. Captain Baker maintains consistent working relationships with key contractors including IMAGE BUSINESS INTERIORS LLC and NEXTGRADE INC, both of which provide integrated facility support and operational services across multiple Air Force installations. Her contracting approach emphasizes performance-based outcomes, requiring contractors to meet stringent service-level agreements tied to installation standards and readiness metrics. She fosters long-term vendor partnerships grounded in reliability, compliance, and adaptability to dynamic operational environments, often leveraging indefinite-delivery/indefinite-quantity (IDIQ) and basic ordering agreements to streamline recurring service needs. Captain Baker demonstrates a balanced commitment to socioeconomic programs, with approximately one-third of her awards structured as total small business set-asides under FAR 19.5, while the majority remain open to all competitors. She actively prioritizes small business participation without reliance on specialized set-asides such as 8(a), HUBZone, or SDVOSB, reflecting a preference for broad-based competition among qualified small entities delivering essential support services. Her primary procurement focus lies in NAICS 561990 (All Other Support Services), 561720 (Janitorial Services), and 722310 (Food Service Contractors), reflecting deep expertise in facility operations and garrison support. She procures comprehensive service packages including custodial, waste management, meal preparation, and facility maintenance—ensuring installations remain fully functional, sanitary, and mission-ready under all operational conditions.