Crystal Martin

Crystal L. Martin serves as a Contract Specialist within the Public Buildings Service’s R6 Services Acquisition Branch, where she plays a pivotal role in procuring mission-critical facilities support services for federal buildings nationwide. Her responsibilities encompass the full lifecycle of contract actions—from market research and solicitation development to award and administration—ensuring compliance with FAR regulations and agency priorities. She specializes in service-based acquisitions including custodial, landscaping, and building operations, aligning procurement strategies with the agency’s mandate to sustain safe, clean, and efficiently operated federal infrastructure. Her work directly supports operational continuity across the federal real estate portfolio. Martin cultivates collaborative relationships with a diverse base of contractors, including small businesses, service-disabled veteran-owned firms, and economically disadvantaged women-owned small businesses, as well as larger service providers with proven capabilities in facilities management. She engages vendors through competitive solicitations and performance-based contracting frameworks, emphasizing accountability, quality assurance, and continuous service improvement. Her procurement approach prioritizes vendor reliability, past performance evaluation, and adherence to federal service standards. A strong advocate for socioeconomic inclusion, Martin consistently structures acquisitions to maximize small business participation. Nearly three-quarters of her contracts include set-asides, with significant emphasis on Total Small Business Set-Asides, 8(a) competed awards, and Service-Disabled Veteran-Owned Small Business (SDVOSB) preferences. She actively leverages the SBA’s EDWOSB program and demonstrates a deliberate commitment to expanding opportunities for underserved entrepreneurs within the federal services sector. Her technical expertise centers on NAICS 561210 (Facilities Support Services) and 561720 (Janitorial Services), with additional focus on engineering services (541330) and water supply systems (221310). She routinely procures comprehensive custodial, grounds maintenance, and facility operations services, often integrating performance metrics and quality control standards into contract requirements to ensure sustained operational excellence across federal properties.