Julie A. Wishard

Julie A. Wishard serves as a Purchasing and Supply Management Specialist, responsible for managing end-to-end acquisition processes to support operational requirements through efficient, compliant, and strategic sourcing. Her role is central to ensuring timely delivery of critical support services, aligning procurement activities with agency mission objectives. She typically handles non-personal services contracts under simplified acquisition procedures, with a focus on professional, administrative, and logistical support functions. Her expertise lies in evaluating vendor proposals, conducting market research, and ensuring adherence to federal acquisition regulations, particularly in high-volume, low-dollar procurement environments. Julie cultivates relationships with a diverse pool of vendors specializing in contact center operations and packaging and labeling services. While no single contractor dominates her portfolio, she engages with both large service providers and small, agile firms capable of delivering scalable, on-demand solutions. Her contracting patterns reflect a preference for competitive sealed bidding and request for quotation (RFQ) methods, emphasizing value, responsiveness, and service quality over cost alone. She maintains a vendor management approach grounded in performance-based contracting principles, ensuring accountability through clear statement of work definitions and outcome-oriented metrics. Julie’s procurement profile reflects a strong commitment to open competition, with 100% of her acquisitions awarded without set-aside designations. While she does not currently prioritize 8(a), HUBZone, or SDVOSB set-asides, her process remains fully compliant with socioeconomic procurement mandates, and she actively evaluates small business capabilities as part of market research and source selection. Her approach supports broad vendor participation while maintaining rigorous standards for service delivery and regulatory compliance. Her primary procurement focus centers on NAICS 561422 (Telemarketing Bureaus and Other Contact Centers) and NAICS 561910 (Packaging and Labeling Services), reflecting deep expertise in customer service operations, inbound/outbound call center management, and physical product handling logistics. She routinely procures outsourced administrative support, inbound customer engagement systems, and specialized labeling and kitting services, demonstrating technical fluency in service-level agreement design and performance measurement frameworks for non-IT, operations-driven contracts.