Krista N Heartwell

Krista N. Heartwell serves as a key procurement professional within the Contracting and Procurement office of the Transportation Security Administration under the Department of Homeland Security, supporting the nation’s transportation security infrastructure through strategic acquisition of mission-critical systems and services. She manages a diverse portfolio of contracts focused on security operations, including explosive detection equipment, irradiation technologies, GPS-enabled rail monitoring systems, and cybersecurity-enabled operational support solutions. Her work directly enables the TSA’s mission to safeguard aviation and transit networks by ensuring timely, compliant, and technically sound procurement of high-priority capabilities essential to national security. Heartwell cultivates collaborative relationships with a broad spectrum of vendors, including small businesses, specialized service providers, and technical contractors experienced in security technology integration and operational support. While specific contractor names are not publicly enumerated, her procurement patterns reflect consistent engagement with firms capable of delivering complex, regulated solutions under FAR and DHS acquisition guidelines. She maintains a balanced approach to vendor partnerships, prioritizing technical capability, past performance, and socioeconomic compliance to ensure resilient supply chains and mission readiness. Her contracting practices demonstrate a strong commitment to socioeconomic inclusion, with equal weighting given to total small business set-asides and HUBZone and service-disabled veteran-owned small business (SDVOSB) set-asides, each accounting for approximately one-third of her award activity. This balanced allocation underscores a deliberate strategy to foster broad-based small business participation while meeting stringent security and operational requirements. Her approach aligns with federal mandates to expand economic opportunity without compromising mission-critical performance standards. Heartwell’s primary procurement focus centers on NAICS 561612 (security guards and patrol services) and 561720 (janitorial services), reflecting the operational support needs of high-security transit facilities. She also routinely acquires commercial and industrial machinery repair (811310) and professional training services (611430), demonstrating expertise in sustaining both physical infrastructure and workforce readiness across TSA’s nationwide footprint. Her technical domain expertise spans security systems lifecycle management and service-based operational continuity.