Mark S. Boyd

Mark S. Boyd serves as a key procurement professional within the Procurement Directorate Contracting Division of U.S. Customs and Border Protection, where he plays a central role in executing acquisitions that sustain the agency’s operational readiness. His responsibilities center on managing the full lifecycle of contracts for critical support services, with a primary focus on janitorial and facility maintenance contracts essential to secure border infrastructure. By ensuring clean, safe, and compliant environments at high-traffic ports of entry and remote patrol facilities, Boyd directly supports CBP’s mission to maintain secure and efficient border operations. His acquisitions are strategically aligned with the agency’s emphasis on operational continuity and environmental standards for federal facilities. While specific contractor names are not publicly disclosed, Boyd consistently engages with a diverse pool of service providers, particularly those certified under socioeconomic programs. His contracting patterns reflect a strong preference for small business participation, with over two-thirds of awards structured as Service-Disabled Veteran-Owned Small Business (SDVOSB) set-asides. This demonstrates a deliberate and sustained commitment to empowering veteran-owned enterprises, while the remaining third of procurements remain open to general competition. His working relationships are characterized by long-term vendor engagement, performance-based contract management, and strict adherence to FAR compliance and small business certification verification. Boyd’s procurement portfolio is exclusively focused on NAICS 561720—Janitorial Services—reflecting deep specialization in facility support contracting. He procures comprehensive cleaning, waste management, disinfection, and sanitation services tailored to high-security federal environments, including the use of EPA-registered disinfectants and biohazard protocols. His technical expertise lies in specifying performance metrics, service level agreements, and compliance with federal facility standards such as those outlined in GSA’s Facility Management Guidelines, ensuring that contracted services meet the stringent hygiene and security requirements of CBP’s mission-critical infrastructure.