Melissa Beck is a Lead State Administrator at Technology, Management and Budget. Melissa is associated with 15 contracts. Activity spans Other Activities Related to Credit Intermediation, All Other Insurance Related Activities, and Offices of Certified Public Accountants.
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Contracting officer information and contact details
The contract awarded under solicitation NIA1-171-260000000623-1 is a multi-year services agreement managed by the Michigan Department of Technology, Management & Budget (DTMB) to deliver comprehensive behavioral health crisis services across three state programs: MiCAL/988 Lines, Frontline Strong Together, and the Michigan Peer Warmline. The contract, with a total base value of $56,118,642, was awarded to two vendors—Common Ground and Gryphon Place—through a best-value trade-off process that prioritized technical merit over lowest price, selecting proposals that demonstrated superior capabilities in staffing, confidentiality compliance, and operational readiness despite significant price disparities. Performance is confined to the State of Michigan, with all staff required to be Michigan residents to ensure licensing, training, and continuity. Key requirements include maintaining a minimum 85% service level, designating a Privacy Officer, conducting mandatory background checks, ensuring fair market wages above $18.00 per hour, and demonstrating scalability to grow from initial staffing to 128 employees within 90 days. Proposals were evaluated on four equally weighted technical factors for the general SOW—Vendor Questions Worksheet, Transition Plan, Staffing, and Project Plan—and on a weighted structure for each specialized SOW, with Program Requirements through Confidentiality carrying the highest weight at 35%.
The solicitation emphasized strong adherence to state-specific behavioral health standards and prohibited out-of-state, seasonal, or transient staffing models. Offerors were required to submit complete, detailed proposals via Michigan’s SIGMA VSS portal by the May 29, 2026 deadline, addressing all evaluation criteria with sufficient depth to avoid deficiencies. While no explicit FAR clauses, packaging standards, or contract administration details such as payment offices, COR/COTR designations, or accounting lines are documented, implicit requirements include full compliance with the Americans with Disabilities Act, implementation of a robust Business Continuity Plan, and provision of crisis debriefing protocols. The absence of option pricing data limits visibility into potential contract growth, though three one-year option periods are referenced. The procurement is strictly electronic, and vendor representations indicate no certification under socioeconomic programs such as SDVOB or GDBE. The contract supports Michigan’s broader mental health infrastructure by formalizing the delivery of 24/7 crisis response, peer support, and workforce development through stable, locally rooted personnel.
The State of Michigan, through the Michigan Department of Health and Human Services, is soliciting proposals under RFP-171-260000000897-2 to establish a contract for the operation of critical behavioral health support services including the 988/MiCAL Crisis Line, Frontline Strong Together, and the Michigan Peer Warmline. The solicitation, issued on May 7, 2026, with responses due by May 29, 2026, seeks a single contractor to deliver integrated software, hosted services, and operational support under a firm fixed price structure, with an initial performance period from August 4, 2026, to July 31, 2029, and up to three optional one-year extensions at the State’s sole discretion. Work will be performed across Michigan, with key personnel required to reside in the state and subject to State approval; unauthorized replacement of certified staff constitutes a material breach. The contract framework mandates strict compliance with state and federal health privacy laws including HIPAA and 42 CFR Part 2, alongside Michigan’s Digital Accessibility Standards and DTMB IT Security Policies, requiring criminal background checks via ICHAT and CR systems, monthly vulnerability scans, penetration testing, and maintained Authority to Operate for all systems.
Proposals must be submitted electronically through the Michigan SIGMA VSS portal in modifiable native formats with a 30 MB limit per attachment and must include detailed statements of work, pricing schedules, insurance documentation, service level agreements, and data security plans. Evaluation is based on a best-value trade-off process, not lowest price technically acceptable, with technical factors weighted at 35%, 25%, 20%, and 20% across various performance domains such as confidentiality protocols, staff qualifications, training, and SLA adherence, requiring a minimum technical score of 80 to proceed to price evaluation. Additional consideration is given to prior state performance, economic impact on Michigan, total cost of ownership, and qualifying veteran-owned business status. The State retains full ownership of all work product and intellectual property created under the contract, with rigorous conflict of interest rules prohibiting contingent compensation, gifts to state employees, and any appearance of impropriety. All invoices are submitted electronically monthly to MDHHS-CPU@michigan.gov and paid via electronic funds transfer; the Contract Administrator and Program Manager will oversee performance, with inspections conducted by the State at mutually agreed locations, and acceptance determined within
