Patty Queen-Harper

Patty Queen-Harper serves as a procurement professional responsible for managing acquisitions within the collection services sector, ensuring compliance with federal contracting regulations and efficient allocation of agency resources. Her role centers on the solicitation, evaluation, and award of contracts for debt collection and accounts receivable management services, aligning with broader government objectives to recover owed funds in a lawful, ethical, and cost-effective manner. She oversees the full lifecycle of procurements—from market research and requirement development to contract administration—working closely with program stakeholders to define clear performance metrics and deliverables. Her expertise lies in structuring task orders and indefinite-delivery, indefinite-quantity (IDIQ) contracts that support scalable, nationwide collection operations. Her contractor relationships are primarily with specialized collection agencies that possess demonstrated experience in federal debt recovery, including compliance with the Fair Debt Collection Practices Act and data privacy standards. While no single vendor dominates her portfolio, she consistently engages firms with proven track records in servicing government accounts, emphasizing operational reliability, regulatory adherence, and technological capabilities for secure data handling and reporting. Patty’s procurement patterns reflect a strict preference for open competition, with 100% of her awards issued under the “No Set-Aside” category. This indicates a focus on selecting the most qualified offerors regardless of socioeconomic status, prioritizing performance, compliance, and value over targeted small business set-asides. Her approach underscores efficiency and broad market access rather than socioeconomic contracting goals. Her technical domain is narrowly focused on NAICS 561440—Collection Agencies—where she procures services related to delinquent account resolution, payment processing, debtor communication, and financial reporting for federal agencies. Her expertise includes evaluating vendor systems for integration with federal financial platforms and ensuring adherence to federal financial management standards.