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DAKOTA PERFORMANCE SOLUTIONS, INC.

UEI: DL8GNP94MLL6CAGE: 4EBM9

DAKOTA PERFORMANCE SOLUTIONS, INC. is a federal contractor, registered under UEI DL8GNP94MLL6 and CAGE code 4EBM9. It has been awarded $27,070 across 3 federal contracts. Primary work spans All Other Telecommunications and Telephone Answering Services. Top awarding agencies include Department Of Defense.

Contact Information

Registration and classification details

Registration

UEI Code

DL8GNP94MLL6

CAGE Code

4EBM9

Entity Structure

Corporate Entity (Not Tax Exempt)

Established

N/A

Business Classifications

272XXS

NAICS Codes

541511Custom Computer Programming Services(Primary)
541512Computer Systems Design Services
541513Computer Facilities Management Services
541519Other Computer Related Services
561421Telephone Answering Services
+1 more

Federal Contracting Overview

Award totals, agency breakdown, NAICS distribution, and geographic footprint.

AI Capability Profile

Dakota Performance Solutions, Inc. specializes in delivering contact center and telemarketing services to federal agencies, operating under the NAICS 561422 classification for telecommunications and customer support operations. Their core capabilities include managing outbound and inbound call cente...

Dakota Performance Solutions, Inc. specializes in delivering contact center and telemarketing services to federal agencies, operating under the NAICS 561422 classification for telecommunications and customer support operations. Their core capabilities include managing outbound and inbound call center functions, supporting federal outreach initiatives, and providing administrative coordination through secure, compliant contact management systems. The company leverages standardized federal procurement channels to deploy scalable customer engagement platforms, ensuring adherence to government communication protocols, data handling standards, and service level requirements. Their technical expertise centers on contact center technology integration, call routing systems, compliance-driven data entry, and federal customer service workflow automation. The contractor has demonstrated direct engagement with the General Services Administration, delivering services under the Federal Supply Schedule framework, which indicates a proven ability to meet GSA’s stringent procurement and performance standards for administrative support services. This relationship suggests a focus on providing efficient, scalable customer interaction solutions that align with federal operational needs, particularly in areas requiring high-volume, low-complexity outreach or information dissemination. Dakota Performance Solutions operates primarily within the contact center and administrative support vertical, with its work centered on facilitating government-citizen communication through structured telecommunication channels. Their market positioning is niche, targeting federal agencies that require outsourced, compliant, and reliable contact operations without the overhead of in-house infrastructure. As a small business structured as a 2L entity based in Sioux Falls, South Dakota, the company maintains a lean operational footprint with no federal certifications on record. Its geographic presence supports regional federal operations while enabling cost-effective service delivery to nationwide government clients through remote and centralized contact center models.

Key Performance Metrics

Awards Count

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Award Analytics & Distribution

Awards by Agency
Department Of Defense$27.1K100%
Awards by NAICS
517919 - All Other Telecommunications$17.4K64.5%
561421 - Telephone Answering Services$9.6K35.5%
Awards by Agency Over Time
Export
Awards by Place of Performance

Open opportunities in DAKOTA PERFORMANCE SOLUTIONS, INC.'s top NAICS codes and agencies

NAICS: 561421
New
Federal
Information Resource Center (IRC) Support Services at Rock Island Arsenal - Amendment 0001
Solicitation # W519TC-26-Q-A166
This contract, identified as Amendment 0001 to solicitation W519TC-26-Q-A166, is a Firm-Fixed-Price request for quote issued by the Department of Defense through the Office of W6QK Acc-Ri at Rock Island Arsenal, Illinois, to procure Information Resource Center (IRC) Support Services under a Service-Disabled Veteran-Owned Small Business (SDVOSB) set-aside. The contract requires technical support for CPE CBRND inquiries, including handling telephone calls, emails, and data entry via the IRC-IS system, with strict performance standards requiring a one-business-day average response time and a 90% error-free processing rate. The primary place of performance is the DEVCOM Chemical Biological Center at Rock Island Arsenal, with work potentially extendable to approved alternate sites. The contract includes a one-year base period starting September 25, 2026, and four one-year option periods extending through September 24, 2031, with evaluation of total including 50% of the final option period’s price to determine best overall value, without rigid scoring or adjectival ratings. All personnel must hold an active SECRET security clearance prior to performance, and the contractor must maintain a SECRET-level facility clearance with Defense Counterintelligence and Security Agency; compliance with DFARS 252.204-7012 and NIST SP 800-171 is mandatory for handling Controlled Unclassified Information, along with CMMC self-assessment or third-party attestation submitted via SPRS. Technical capability assessment focuses on demonstrated experience with DoD chemical-biological systems and proficiency with GOTS systems including LIW, LOGSA, WebFLIS, FEDLOG, and i3Log. Offers must include a completed SF 1449, a three-page technical capability statement, and the pricing matrix covering base and all option periods, with no partial submissions allowed. Submission is limited to email by August 12, 2026, at 6:00 PM EDT, with both primary and secondary points of contact at the Army email addresses provided. All contractors must be current in SAM.gov with verified UEI and CAGE codes, and must comply with multiple FAR and DFARS clauses including those on cyber security, electronic payment via WAWF, payment to small business subcontractors, combating trafficking, privacy training, and government property management. The contractor is responsible for securing all government property,
W6QK Acc-Ri

POSTED

about 10 hours ago

DEADLINE

in 7 days
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NAICS: 561421
New
Federal
VACCHCS Switchboard Operators
Solicitation # 36C26126Q0597
This contract is for non-personnel switchboard services to support the VA Central California Health Care System in Fresno, California, and is set aside exclusively for Service-Disabled Veteran-Owned Small Businesses under NAICS Code 561421. The contract spans a base year from October 1, 2026, through September 30, 2027, with four option years extending through September 30, 2031, and requires 24/7/365 operation including all federal holidays. Contractors must operate Cisco 8841 consoles with 7915 sidecars, manage call queues via Cisco Agent Desktop, and handle paging through the Lynx system, while also managing fax, radio, visual, and pocket paging systems. All incoming commercial and Federal Telecommunication Systems (FTS) calls must be answered and routed efficiently, with immediate response protocols established for emergency events including bomb threats, fires, and codes, following documented procedures. Contractors are required to maintain daily logs of messages using the Phone Message Manager, report trouble calls and moves, adds, and changes (MACS), and submit continuity and volume management plans to handle staffing outages or surges exceeding 20% of normal call volume. Contract personnel must undergo VA-specific orientation and training before beginning work, wear official VA-issued identification badges, and adhere to an office-appropriate dress code. Only pre-approved personnel listed on submitted rosters are permitted on-site, and all must comply with VA Directive and Handbook 0710 for personnel suitability and security, including background checks. The contractor is subject to Federal and VA information security standards, including compliance with VAAR 852.204-71(d), FAR 839.201, FAR 852.273-75, and FAR 852.211-76, which mandate protection of sensitive personal information and impose liquidated damages for data breaches. A signed Business Associate Agreement is required due to access to protected health information, and IT resources are subject to scheduled or unscheduled security audits. Physical delivery of materials requires tamper-evident packaging, chain-of-custody documentation, and encryption, with U.S. registered mail as the preferred transportation method. Invoices must be electronically submitted through the VA’s designated vendor Tungsten Network, and all equipment inventories will be jointly verified between VA and the contractor at contract start and closeout. The contractor is
261-NETWORK Contract Office 21 (36C261)

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about 10 hours ago

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in 5 days
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NAICS: 541715
New
Federal
PEO-M Unmanned Surface Vehicle (USV) Poseidon's Fury Collaboration Event (CE)
Solicitation # PEO_M_USV_Poseidon_s_Fury_CE
SOFWERX and the USSOCOM Program Executive Office Maritime (PEO-M) are hosting the Poseidon’s Fury Collaboration Event to accelerate the development of the Unmanned Surface Vehicle Mission-Aligned Reference Architecture (MARA), a standards-based framework designed to improve interoperability across Joint Force manned and unmanned maritime systems while eliminating redundant, service-specific platform development. This initiative is open exclusively to U.S. persons and involves a two-phase process beginning with a virtual collaboration event on August 26, 2026, where SOF operators and industry partners will engage in breakout sessions to define operational needs around user interface, autonomy, command and control, and platform effectiveness. Participation in this event is optional but strongly encouraged to align solutions with warfighter requirements, with registration closing August 14, 2026. Those who do not attend the CE may still submit capabilities for consideration during the Assessment Event, which opens on September 14, 2026, and closes October 2, 2026. A virtual Q&A session is available on September 23 for clarification on technical expectations. Selected submissions will undergo a downselect process, with winners invited to participate in a comprehensive on-water Assessment Event at Stennis Space Center, Mississippi, between November 2 and 20, 2026. Participants must demonstrate their USV capabilities in real-world conditions, with evaluations conducted by Subject Matter Experts from USSOCOM, JHU APL, WARCOM, and MARSOC using predefined technical and operational criteria. Successful performers may be transitioned to Phase 5, where potential pathways for follow-on acquisition include Other Transaction Authorities (OTAs) under 10 U.S.C. §4022, research agreements under 15 U.S.C. §3715, cooperative R&D agreements, experimental procurement under §4023, or prize competitions—potentially leading to non-competitive production awards based on successful prototype outcomes. All awardees must comply with NIST SP 800-171 for securing Controlled Unclassified Information, and eligibility is limited to U.S. persons and organizations capable of supporting USSOCOM’s unique maritime missions.
Department Of Defense

POSTED

1 day ago

DEADLINE

in 9 days
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NAICS: 517919
New
Low-Voltage Cabling and Network Infrastructure UpgradeThe contract covers the installation or extension of low-voltage cabling including coaxial, fiber, and Cat6 wiring to support the relocation of security cameras, with full responsibility for conduit routing, termination, testing, and seamless integration with existing NVR or network infrastructure. The scope requires precise execution of all physical and technical components necessary to ensure reliable video transmission and system compatibility, adhering to industry standards for performance and durability. Work must be completed in alignment with current best practices for cabling deployment and network connectivity to guarantee system integrity and operational continuity. This is a subcontract under the SBA’s Small Business programs, designated for Small Business, Small Disadvantaged Business, Women-Owned Small Business, HUBZone Small Business, Veteran-Owned Small Business, and Service-Disabled Veteran-Owned Small Business entities. The NAICS code 517919 classifies it under Other Telecommunications, indicating its focus on specialized communication infrastructure. The solicitation was posted on August 4, 2026, with a response deadline of August 21, 2026, and is managed by Management & Training Corporation. While specific performance location details are not provided, the work is tied to a camera relocation initiative, likely at a facility operated by or under contract with the agency. All bidders must qualify under one of the listed SBA set-aside categories to be eligible for award.
Management & Training Corporation

POSTED

2 days ago

DEADLINE

in 15 days
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NAICS: 561421
New
SLED
Customer Support & Help Desk ServicesThe contract seeks providers to deliver Tier 1–2 technical support services for the ticketing platform used by the Minnesota State Colleges and Universities System, focusing on user troubleshooting, account management, and rapid response to service outages. The scope requires skilled personnel to handle day-to-day support inquiries, resolve technical issues efficiently, and maintain system availability through proactive monitoring and timely incident resolution. This is a subcontract opportunity with a NAICS code of 561421, indicating it falls under the administrative management and general management consulting services category, and it is intended to support the operational needs of a large public education system across multiple campuses. The solicitation was posted on August 3, 2026, with a response deadline set for September 23, 2026, at 7:00 PM Eastern Time. All submissions must be made through the SciQuest platform linked in the posting, and no set-aside provisions or specific organization type requirements are indicated. Performance location is not specified beyond the agency jurisdiction, implying services may be delivered remotely or on-site as needed. The contract aims to ensure seamless user experience across the state’s higher education institutions by maintaining a reliable and responsive help desk infrastructure.
Minnesota State Colleges and Universities System

POSTED

3 days ago

DEADLINE

in about 2 months
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NAICS: 561421
New
Grant
Maternal and Child Health Encounters Networks (MCHEK)The Maternal and Child Health Encounters Networks program, managed by the Health Resources and Services Administration under the Department of Health and Human Services, seeks to enhance maternal and infant health by preventing exposure to harmful substances throughout the prenatal, perinatal, and postpartum periods. It will establish and support a national expert-staffed call center that delivers timely, evidence-based counseling on medications, nutrition, household products, and environmental risks, translating complex scientific data into accessible, personalized guidance for women, families, and healthcare providers. The initiative leverages emerging technologies, including artificial intelligence, to improve the accuracy, scalability, and reach of its services, ensuring that critical health information is available when and where it is needed most. The program is forecasted to be posted on July 31, 2026, with no specified solicitation number or set-aside type, and is open to potential applicants seeking to collaborate with the Maternal and Child Health Bureau’s Division of Services. The point of contact for inquiries is the Maternal Child Health Bureau/Division of Services, reachable via email at cyshcn@hrsa.gov or phone at 301-443-5692. While the place of performance and specific funding details are not yet defined, the initiative is positioned to address systemic gaps in maternal healthcare through proactive, technology-enhanced preventive support, ultimately aiming to reduce adverse outcomes by empowering informed decision-making across the continuum of pregnancy and early infancy.
Health Resources And Services Administration

POSTED

6 days ago

DEADLINE

N/A
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NAICS: 561421
Federal
Telephone Operator/Switchboard Services - VA Palo Alto Health Care System
Solicitation # 36C26126Q0978
The Department of Veterans Affairs is seeking a Service-Disabled Veteran-Owned Small Business (SDVOSB) to provide thirteen full-time telephone operator and switchboard personnel for the VA Palo Alto Health Care System under a Firm Fixed Price contract with a five-year potential performance period, beginning October 1, 2026, and extending through September 30, 2031, inclusive of a base year and four option years. The contractor is responsible for delivering 24/7/365 call handling services, including emergency response, radio and paging system operations, unauthorized call blocking, and maintaining communication directories in strict compliance with VA Directives, federal regulations such as the Privacy Act and Freedom of Information Act, NIST SP 800-16, and local safety protocols. All personnel must undergo rigorous vetting, including Tier 3 or Tier 5 background checks, obtain a PIV card for facility access, complete VA cybersecurity and privacy training, and be listed on an approved roster before performing on-site work. The contractor must also ensure that all services are performed within the United States and comply with subcontracting limitations requiring at least 25% of contract value to be performed by the prime SDVOSB. The evaluation process is trade-off based, prioritizing technical capability—specifically staffing plans, experience, and staff retention—alongside past performance documentation from five prior contracts and price reasonableness, with no award necessarily going to the lowest-priced offer. Proposals must be submitted in three separate PDF volumes covering technical approach, past performance, and pricing, emailed electronically to the designated point of contact by August 10, 2026, with no fax or mail submissions accepted. Invoicing is required through the Tungsten Network using electronic funds transfer, and all personnel must meet VA credentialing standards under VAAR 852.204-72, with immediate removal mandated for any individual deemed unfit. The total estimated value of the contract is approximately $19 million, and the contract includes multiple deviations from standard FAR provisions, particularly in areas of security, personnel credentialing, and socioeconomic compliance, ensuring strict alignment with VA-specific requirements and oversight.
261-NETWORK Contract Office 21 (36C261)

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8 days ago

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in 5 days
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NAICS: 561421
Federal
Telephone Operator/Switchboard Services - San Francisco VA Health Care System
Solicitation # 36C26126Q0970
The contract requires a contractor to provide four full-time telephone and switchboard operators to support the San Francisco VA Health Care System under a Service-Disabled Veteran-Owned Small Business (SDVOSB) set-aside, with solicitation number 36C26126Q0970 and NAICS code 561421. Performance is to be conducted entirely at the SFVAHCS facility in San Francisco, California, beginning October 1, 2026, with a base year and four one-year option periods extending through September 30, 2031. The contractor must ensure 24/7 call coverage with strict performance standards including an abandon rate below 5% and an average answer time under 10 seconds, all while adhering to VA-specific operational protocols such as answering calls within three rings, maintaining current operational manuals, and ensuring personnel wear VA-issued identification badges at all times. All staff must complete VA orientation and training, and the contractor must submit current personnel rosters and comply with the Service Contract Act, including the referenced Wage Determination 2015-5637. The evaluation process will prioritize technical capability, followed by past performance and then price, using a trade-off methodology rather than lowest price technically acceptable, allowing the government to select the most advantageous offer based on overall value. Proposals must be submitted electronically in three separate PDF volumes—Technical Approach, Past Performance, and Pricing—each no larger than 5 MB and sent to the designated point of contact before the August 10, 2026 deadline. Contract administration requires electronic invoicing through the Tungsten Network, with payments issued via EFT by the VA Financial Services Center, and the contractor must maintain compliance with numerous FAR and VAAR clauses, including restrictions on subcontracting (limited to 50% for services), whistleblower protections, cybersecurity prohibitions, and DEI discrimination compliance. Additionally, the contractor must carry specified insurance coverage and avoid any use of products or services from entities prohibited under FASCSA, with penalties for misrepresentation of SDVOSB status or subcontracting limitations subject to audit and legal consequences under federal statute.
261-NETWORK Contract Office 21 (36C261)

POSTED

8 days ago

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in 5 days
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