Information Resource Center (IRC) Support Services at Rock Island Arsenal - Amendment 0001

This contract, identified as Amendment 0001 to solicitation W519TC-26-Q-A166, is a Firm-Fixed-Price request for quote issued by the Department of Defense through the Office of W6QK Acc-Ri at Rock Island Arsenal, Illinois, to procure Information Resource Center (IRC) Support Services under a Service-Disabled Veteran-Owned Small Business (SDVOSB) set-aside. The contract requires technical support for CPE CBRND inquiries, including handling telephone calls, emails, and data entry via the IRC-IS system, with strict performance standards requiring a one-business-day average response time and a 90% error-free processing rate. The primary place of performance is the DEVCOM Chemical Biological Center at Rock Island Arsenal, with work potentially extendable to approved alternate sites. The contract includes a one-year base period starting September 25, 2026, and four one-year option periods extending through September 24, 2031, with evaluation of total including 50% of the final option period’s price to determine best overall value, without rigid scoring or adjectival ratings. All personnel must hold an active SECRET security clearance prior to performance, and the contractor must maintain a SECRET-level facility clearance with Defense Counterintelligence and Security Agency; compliance with DFARS 252.204-7012 and NIST SP 800-171 is mandatory for handling Controlled Unclassified Information, along with CMMC self-assessment or third-party attestation submitted via SPRS. Technical capability assessment focuses on demonstrated experience with DoD chemical-biological systems and proficiency with GOTS systems including LIW, LOGSA, WebFLIS, FEDLOG, and i3Log. Offers must include a completed SF 1449, a three-page technical capability statement, and the pricing matrix covering base and all option periods, with no partial submissions allowed. Submission is limited to email by August 12, 2026, at 6:00 PM EDT, with both primary and secondary points of contact at the Army email addresses provided. All contractors must be current in SAM.gov with verified UEI and CAGE codes, and must comply with multiple FAR and DFARS clauses including those on cyber security, electronic payment via WAWF, payment to small business subcontractors, combating trafficking, privacy training, and government property management. The contractor is responsible for securing all government property,