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19RC1126Q0004 MEDIA MONITORING SERVICE FOR DAMASCUS-SYRIA

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19RC1126Q0004Federal

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

AI Contract Overview

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The contract mandates the provision of daily, comprehensive media and social media monitoring, analysis, reporting, and dissemination services to support U.S. Government objectives in Syria. The contractor is required to deliver seven daily reports per week that summarize key political, social, and economic narratives, track emerging trends, assess shifts in media tone, and identify influential actors and disinformation campaigns across Syrian local outlets—including print, online, television, and radio—as well as social media platforms such as Twitter/X, Facebook, Instagram, Telegram, YouTube, and TikTok, alongside relevant regional and international media sources. A separate daily social media monitoring report must analyze trending topics, tonality of discussions, and message propagation, while three special analytical reports are due each month to provide deeper insights into critical developments. All deliverables must be submitted by 7:00 AM Istanbul time and are intended to enable timely, factual decision-making by U.S. policymakers and embassy personnel in a dynamic and high-risk information environment. The contractor must operate under a firm fixed price structure with a one-year base period and four one-year option periods, potentially extending the contract to five years total, with performance centered in Amman, Jordan, under FOB Destination terms. The contract is subject to strict compliance requirements under FAR and DOSAR, including mandatory clauses on whistleblower rights, system for award management maintenance, prohibitions on prohibited telecommunications and ByteDance-covered applications, and the Defense Base Act insurance for all employees. Offerors must be registered in SAM with a valid UEI, provide certified small business status if applicable, and submit samples of prior media monitoring work. Proposals must be in English, priced in U.S. dollars, and submitted electronically to the designated government email by July 28, 2026, with no VAT included in pricing. Evaluation is based on a pass/fail framework for technical acceptability, past performance, and responsibility, with award going to the lowest priced, acceptable, responsible offeror. The contractor must designate a project manager fluent in English, adhere to security protocols including Standard Form 312, and comply with flow-down requirements for subcontractors, trafficking in persons, and buy American provisions. Payment is to be made monthly via invoice to rsu-invoices@state.gov, and performance is governed by a strict threshold: no more than one customer complaint per month, with the contractor bearing full responsibility for quality control and service delivery.

General Info

Daily Syria-focused media and social media monitoring, analysis, and reporting for U.S. policy intelligence in Amman.

Agency

Department Of State → Regional Support Center – AmmanView Agency

NAICS

519290 - Web Search Portals and All Other Information ServicesView NAICS

Place of Performance

AMMAN, DC, 11118, JOR

Set-Aside

NONE

Documents

(5)

RFQ 19RC1126Q0004 Media Monitoring Service Damascus

PDF•rfq

19RC1126Q0004+SOLICITATION+SF1449+ASH+RSU+MEDIA+DAMAS+A0001.docx

DOCX

RFQ 19RC1126Q0004 Media Monitoring Services for U.S. Embassy Damascus

PDF•rfq

19RC1126Q0004+QUESTIONS+AND+ANSWERS+Q+AND+A+-+Amendment+0001.pdf

PDF

19RC1125Q0004+SF-30+A001+AMENDMENTS.pdf

PDF

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Timeline

1 update
PhaseSolicitation
Posted

Solicitation

Amendment 1

Contract was updated

Response Deadline

Submission deadline

Response Deadline

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Organization & Contact Information

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AgencyDepartment Of State → Regional Support Center – Amman
Contacts2 people available
OfficeWashington, DC, 20520, USA
Organization / Agency
Department Of State → Regional Support Center – Amman
View Agency Profile
Office AddressWashington, DC, 20520, USA
Contacts
GREGORY ELROD
contact@example.gov
ASHRAF ALSRAIKHI
contact@example.gov

Full Description

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The Contractor shall provide daily, comprehensive media and social media monitoring, analysis, reporting, and dissemination services to support U.S. Government objectives and interests in Syria. The Contractor will deliver one comprehensive report per day that summarizes key narratives, provides in-depth coverage of political, social, and economic developments, and highlights emerging trends and shifts in media tone. The report shall also include monitoring and analysis of social media platforms to identify trending topics, influential actors, tonality of discussions, and message tracking relevant to Syria.


This service is critical to ensure U.S. policymakers and embassy officials receive timely, reliable, and actionable insights for informed decision-making and strategic planning in a rapidly evolving information environment.


 The Contractor will monitor a broad spectrum of media sources including, but not limited to:


  • Syrian local news outlets (print, online, television, and radio).
  • Syrian social media platforms (Twitter/X, Facebook, Instagram, Telegram, YouTube, TikTok, and other platforms relevant to the Syrian information space).
  • Regional and international media outlets with significant coverage or influence on Syrian affairs.

The monitoring and analysis must provide U.S. Government officials with a clear understanding of the evolving media environment in Syria, identifying key narratives, trends, influencers, and disinformation campaigns impacting U.S. policy interests.


The Contractor shall provide daily, comprehensive media and social media monitoring, analysis, reporting, and dissemination services to support U.S. Government objectives and interests in Syria. The Contractor will deliver one comprehensive report per day that summarizes key narratives, provides in-depth coverage of political, social, and economic developments, and highlights emerging trends and shifts in media tone. The report shall also include monitoring and analysis of social media platforms to identify trending topics, influential actors, tonality of discussions, and message tracking relevant to Syria.


This service is critical to ensure U.S. policymakers and embassy officials receive timely, reliable, and actionable insights for informed decision-making and strategic planning in a rapidly evolving information environment.


 The Contractor will monitor a broad spectrum of media sources including, but not limited to:


  • Syrian local news outlets (print, online, television, and radio).
  • Syrian social media platforms (Twitter/X, Facebook, Instagram, Telegram, YouTube, TikTok, and other platforms relevant to the Syrian information space).
  • Regional and international media outlets with significant coverage or influence on Syrian affairs.

The monitoring and analysis must provide U.S. Government officials with a clear understanding of the evolving media environment in Syria, identifying key narratives, trends, influencers, and disinformation campaigns impacting U.S. policy interests.


The Contractor shall provide daily, comprehensive media and social media monitoring, analysis, reporting, and dissemination services to support U.S. Government objectives and interests in Syria. The Contractor will deliver one comprehensive report per day that summarizes key narratives, provides in-depth coverage of political, social, and economic developments, and highlights emerging trends and shifts in media tone. The report shall also include monitoring and analysis of social media platforms to identify trending topics, influential actors, tonality of discussions, and message tracking relevant to Syria.


This service is critical to ensure U.S. policymakers and embassy officials receive timely, reliable, and actionable insights for informed decision-making and strategic planning in a rapidly evolving information environment.


 The Contractor will monitor a broad spectrum of media sources including, but not limited to:


  • Syrian local news outlets (print, online, television, and radio).
  • Syrian social media platforms (Twitter/X, Facebook, Instagram, Telegram, YouTube, TikTok, and other platforms relevant to the Syrian information space).
  • Regional and international media outlets with significant coverage or influence on Syrian affairs.

The monitoring and analysis must provide U.S. Government officials with a clear understanding of the evolving media environment in Syria, identifying key narratives, trends, influencers, and disinformation campaigns impacting U.S. policy interests.

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