24-557THA-INFOT-B-50038 | RFP-Traffic Incident Management System Contract (TIMS)

The Illinois State Toll Highway Authority is soliciting proposals for a best-in-class Traffic Incident Management System (TIMS) to monitor and manage traffic operations. The project involves providing, installing, and supporting a traffic management application, which can be hosted on-premises or in the cloud, capable of managing approximately 1,500 cameras and integrating with various Intelligent Traffic Systems (ITS) elements. The contract is structured for an initial five-year term with an optional five-year renewal, not to exceed ten years in total. Key operational requirements include a six-month transition period, 24/7 dedicated help desk support with a 10-minute response time SLA, and in-person response capabilities within two hours. The procurement process utilizes a rigorous evaluation system with a maximum of 1,541 points, covering technical requirements, a commitment to diversity, and a detailed 255-minute oral presentation. Vendors must meet a minimum threshold of 591 points from the technical and diversity evaluations to be eligible for the final phases. Specific diversity goals are established, including a 25% utilization goal for Business Enterprise Program (BEP) firms and a 1% goal for Veteran Small Businesses. All submissions must be made electronically via BidBuy by August 27, 2026, adhering to strict formatting and pricing disclosure rules. The total system cost is estimated at 6 million dollars, covering initial implementation, licenses, and renewal costs.