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TIMS Ongoing Technical Support and Licensing

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State & Local

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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The TIMS Ongoing Technical Support and Licensing subcontract provides essential software licensing, cloud hosting, and technical support for prime contractors working on Illinois State Toll Highway Authority projects. The scope of work includes managing cloud infrastructure via AWS or Azure, resolving support tickets, and performing critical system updates, patches, and general maintenance. All system changes are subject to approval by ISTHA IT to ensure operational stability and the delivery of required system uptime. This agreement is established for an initial five year term with an additional five year option for extension. Based in Downers Grove, Illinois, the contract falls under NAICS code 541513 and is managed through the Information Technology agency of the state of Illinois.

General Info

Five-year software licensing, cloud hosting, and technical support for Illinois State Toll Highway.

Agency

Illinois → Information Technology

NAICS

541513 - Computer Facilities Management Services

Place of Performance

Downers grove, IL, 60515, USA

Set-Aside

NONE

Documents

This scope was carved out of 24-557THA-INFOT-B-50038.

The full solicitation package (22 documents), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

24-557THA-INFOT-B-50038 | RFP-Traffic Incident Management System Contract (TIMS)

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Timeline

PostedJun 17

subcontract

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Organization & Contact Information

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AgencyIllinois → Information Technology

ContactsNo contacts available

OfficeN/A

Organization / AgencyIllinois → Information Technology

Office AddressN/A

ContactsNo contact information available

Full Description

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Provides software licensing, cloud hosting, and technical support for prime contractors on Illinois State Toll Highway Authority (ISTHA) projects. Performs system updates, patches, and maintenance over a 5-year term with a 5-year option. Manages cloud infrastructure (AWS/Azure) and resolves support tickets. Requires ISTHA IT approval for all changes. Delivers system uptime and software licenses.

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Solicitation # 24-557THA-INFOT-B-50038

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