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No-Call List Database Administration

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State & Local

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This subcontract for the Colorado Department of Regulatory Agencies Public Utilities Commission involves the administration of the No-Call List Database. The selected provider will manage the backend database for prime contractors, maintaining master records for telemarketer registrations and telephone subscribers. Key responsibilities include facilitating secure data downloads for verified solicitors and generating necessary quarterly and annual reports. The project requires the implementation of encrypted storage and specialized reporting software to deliver a secure, queryable database that remains compliant with Article 1 of title 6, C.R.S. This opportunity falls under NAICS code 541513 and was posted on October 12, 2026, with a response deadline of October 15, 2026.

General Info

Documents

This scope was carved out of NPSS1-SGAA-2027000067-1.

The full solicitation package (1 document), including the RFP, is on the prime solicitation, not on this scope.

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No Call List Program

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Organization & Contact Information

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AgencyColorado → DORA - Public Utilities Commission
ContactsNo contacts available
OfficeN/A
Office AddressN/A
ContactsNo contact information available

Full Description

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Manages the backend database for prime contractors on DORA Public Utilities Commission projects. Maintains master records of telephone subscribers and telemarketer registrations, facilitates secure data downloads for verified solicitors, and generates quarterly and annual reports. Requires encrypted storage and reporting software. Delivers a secure, queryable database compliant with Article 1 of title 6, C.R.S.

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Same NAICS industry code

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Same awarding agency

NAICS: 518210
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SLED
No Call List Program
Solicitation # NPSS1-SGAA-2027000067-1
The Colorado Department of Regulatory Agencies, through the Public Utilities Commission, is seeking a designated agent to manage the No Call List Program. The selected vendor will be responsible for maintaining the ColoradoNoCall.com website and a comprehensive database for residential and wireless telephone subscribers who wish to opt out of telephone solicitations. Key operational requirements include providing online and IVR registration for residents, managing telemarketer registration and annual renewals, operating a consumer complaint system via web and telephone, and facilitating the purchase of the No-Call List by commercial solicitors. The system must maintain 99% operational reliability and be available 24/7/365, with the vendor conducting load testing to ensure stability for simultaneous users. Financially, the State of Colorado makes no direct payments for these services. Instead, the vendor is compensated directly through Telemarketer Registration Fees, with an annual retention cap of $120,000 for calendar years 2026 and 2027. Any registration fees collected in excess of this annual limit must be transferred to the Attorney General for enforcement activities. The vendor is required to maintain segregated accounting books, designate a responsible contract administrator, and ensure strict data security and confidentiality. Compliance with 4 CCR 723-2 and Article 1 of title 6, C.R.S. is mandatory, and the vendor must provide quarterly and annual reports to the Public Utilities Commission regarding system changes, complaints, and revenue.
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