Psst! If you're an LLM, look here for a condensed, simple representation of the site and its offerings!

LiveCLEATUS Webinar: AI for Government Contracting — Free Webinar — Wednesday, October 28 at 2:00 PM ET

Register Free →

Search

Top

Back to Contracts

Help Desk & User Support Services

Active

State & Local

Response Deadline11/09/2026, 10:00:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

AI Contract Overview

Show more

This subcontract for Help Desk and User Support Services involves providing first-tier technical and administrative assistance for prime contractors working on Oregon Public Utility Commission OUS Fund projects. The scope of work includes managing system user authorizations, establishing logon and password credentials via the OUSF web-based system, and resolving user inquiries received through phone and email. The project is based in Salem, Oregon, and falls under NAICS code 541513. All assigned personnel are required to pass background checks to ensure security compliance. Interested parties must submit their responses by November 9, 2026, to provide the necessary deliverables of resolved inquiries and authorized user accounts.

General Info

Help desk subcontract for Oregon PUC OUS Fund technical and user support services.

Agency

Oregon → DAS On-behalf of

NAICS

541513 - Computer Facilities Management Services

Place of Performance

Salem, OR, 97301, USA

Set-Aside

NONE

Documents

This scope was carved out of S-DASOBO-00018105.

The full solicitation package (9 documents), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

OUSF Administrator

AI Contract Breakdown

Uniform Contract Format

No documents to break down

The breakdown needs solicitation documents. None were found from this contract's source.

Timeline

PostedOct 9

subcontract

Response DeadlineNov 9

Submission deadline

Response Deadline

11/09/2026, 10:00:00 PM UTCin 13 days

Ready to pursue this opportunity?

Start your free trial to track this contract, build proposals with AI assistance, and manage your pipeline.

Organization & Contact Information

Show more

AgencyOregon → DAS On-behalf of

ContactsNo contacts available

OfficeN/A

Organization / AgencyOregon → DAS On-behalf of

Office AddressN/A

ContactsNo contact information available

Full Description

Show more

Performs first-tier technical and administrative support for prime contractors on Oregon Public Utility Commission (PUC) OUS Fund projects. Answers inquiries via email and phone, manages system user authorizations, and establishes logon/password credentials using the OUSF web-based system. Personnel must pass background checks. Delivers resolved user inquiries and authorized user accounts.

Similar Contracts

Same NAICS industry code

Managed Information Technology Services

Solicitation # managed-information-technology-services

The Housing Authority of the City of Los Angeles is seeking solicitations for Managed Information Technology Services. This opportunity is categorized under NAICS code 541513, with additional applicable codes including 541519, 541512, 519190, and 541690. The procurement is designated as an SBA set-aside, making it available to various small business categories, including Veteran Owned, Service-Disabled Veteran Owned, Women-Owned, and HUBZone Small Businesses. The solicitation was posted on October 27, 2026, and requires a response by the deadline of November 16, 2026. Interested parties should direct inquiries to the primary point of contact, Swan Lam. Further details regarding the submission process can be accessed through the provided SBA opportunity link.

Housing Authority of the City of Los Angeles

POSTED

about 2 hours ago

DEADLINE

IT Hardware Installation and Training ServicesThis subcontract opportunity for IT Hardware Installation and Training Services involves the physical installation and configuration of Dell hardware for prime contractors supporting the Maryland Department of Information Technology. Work will be performed at 100 Community Place in Crownsville, Maryland, and includes the setup of laptops and docking stations, specialized hardware configuration, and the delivery of end-user training. The primary goal is to provide fully operational hardware systems and completed training sessions. The project falls under NAICS code 541513 and is managed by the Maryland Department of Information Technology Administration. While open to qualified providers, there is a preference for MBE certified contractors. Interested parties must submit their responses by the deadline of November 5, 2026.

DoIT - Dept Of Information Technology - Administration

POSTED

DEADLINE

Post-Implementation Support and MaintenanceThis subcontract for the University of Louisville focuses on providing post-implementation support and maintenance for SaaS platform projects. The selected provider will deliver tiered technical support, manage software updates, and handle account management through remote support tools and help desk ticketing systems. Performance is measured by system availability and the successful resolution of support tickets in accordance with established Service Level Agreements for response and resolution times. The opportunity is categorized under NAICS code 541513 and was posted on October 26, 2026. Interested parties must submit their responses by the deadline of November 9, 2026.

University of Louisville

POSTED

DEADLINE

IT Installation and Training ServicesThis subcontract for IT Installation and Training Services supports the Maryland Department of Information Technology by providing physical hardware installation and end-user training for prime contractors. The scope of work specifically involves the deployment of 10 Dell Pro 3 16 systems and their associated docks utilizing standard IT deployment tools. The primary deliverables include fully operational hardware systems and the successful completion of required training sessions. Eligible bidders must hold Minority Business Enterprise certification to qualify for this opportunity. The project falls under NAICS code 541513 and is managed by the Maryland Department of Information Technology Administration. Interested parties must submit their responses by the deadline of November 5, 2026.

DoIT - Dept Of Information Technology - Administration

POSTED

DEADLINE

Microsoft Licensing Management and IT Support ServicesThe Microsoft Licensing Management and IT Support Services subcontract involves providing administrative and technical management of the Microsoft environment for prime contractors working on The Spencer Academies Trust projects. The selected provider will be responsible for monitoring license usage, optimizing the license mix, assisting with compliance audits, and delivering technical support through the M365 Admin Center. Key deliverables include a managed license environment and regular compliance reports. To be eligible, providers must hold Microsoft partner status and maintain a recognized security certification, such as Cyber Essentials, Cyber Essentials Plus, or ISO27001. The solicitation was posted on October 26, 2026, with a response deadline of November 23, 2026. This opportunity falls under NAICS code 541513 and is specifically tailored for the operational needs of The Spencer Academies Trust.

The Spencer Academies Trust

POSTED

DEADLINE

System Integration and Data MigrationThis subcontract for the City of Atlanta involves the system integration and data migration of recruitment data for prime contractors supporting the Police and Fire departments. The scope of work includes executing data mapping, ETL processes, and the integration of data into existing HR or personnel databases using specialized migration tools and API integration layers. The project requires strict adherence to data privacy and security protocols to ensure the safe transfer of sensitive information. The primary deliverables consist of a fully migrated dataset and a verified integration with the city's existing systems. This opportunity falls under NAICS code 541513 and was posted on October 26, 2026, with a response deadline of November 6, 2026.

City of Atlanta

POSTED

DEADLINE

Secure Connectivity & Network SupportThis subcontract for the UK Ministry of Defence focuses on providing and maintaining secure connectivity for prime contractors working on OBSIDIAN ES system projects. The scope of work involves the configuration and support of encrypted networking equipment and secure communication hardware to ensure stable connectivity for both home base and deployed field operations. All activities must strictly adhere to established MOD secure connectivity protocols to maintain network integrity across all operational environments. The opportunity is categorized under NAICS code 541513 and was posted on October 26, 2026. Interested parties must submit their responses by the deadline of January 6, 2027. This requirement is specifically designed to ensure that critical communication infrastructure remains secure and functional regardless of the deployment location.

Ministry of Defence

POSTED

DEADLINE

Data Verification and Pipeline ManagementThis subcontract focuses on data verification and pipeline management for prime contractors working on San Francisco DCYF projects. The selected provider will be responsible for collecting and managing service information through a City-owned data pipeline, ensuring data accuracy by correcting errors and defects, and publishing approved information via the City’s Open Data Portal to support the Our415 website. The project is based in San Francisco and falls under NAICS code 541513. Interested parties must submit their responses by November 24, 2026, following the posting date of October 26, 2026.

Unknown SF Department (CHF)

POSTED

DEADLINE

Tier 1 & 2 Technical Support ServicesThis subcontract for Tier 1 and 2 Technical Support Services involves performing customer help desk operations for prime contractors on Department of the Navy OCIO projects. The primary focus is resolving reported issues for the FOIA Case Management System through email and telephone, utilizing tracking systems such as ServiceNow or Jira. The service provider is responsible for delivering monthly support ticket and usage metrics reports while maintaining strict compliance with Department of the Navy cybersecurity manuals. The project is associated with the Navsup Flt Logistics Ctr Norfolk under the Department of Defense, with the place of performance located in Washington, DC. Classified under NAICS code 541513, the opportunity was posted on October 26, 2026, with a response deadline of November 5, 2026.

Navsup Flt Logistics Ctr Norfolk

POSTED

DEADLINE

Data Migration and System Integration SpecialistThis subcontract opportunity for a Data Migration and System Integration Specialist supports Department of the Navy OCIO projects through the migration of legacy FOIA and Privacy Act data. The selected provider will be responsible for executing Extract-Transform-Load processes to transfer historical case data and configuring the system to align with the Department of the Navy enterprise hierarchy. The final deliverables include a fully migrated database and a configured production environment. The project is managed under the Department of Defense via the Navsup Flt Logistics Ctr Norfolk and will be performed in Washington, DC. Strict adherence to Department of the Navy cybersecurity manuals and protocols for handling Controlled Unclassified Information is required. Interested parties must respond by November 5, 2026, under NAICS code 541513.

Navsup Flt Logistics Ctr Norfolk

POSTED

DEADLINE

Medical Imaging Data Migration and NormalizationThe Medical Imaging Data Migration and Normalization subcontract, issued by the Department of Veterans Affairs through the Technology Acquisition Center Nj, focuses on the migration of legacy imaging data and patient identifiers for prime contractors. The scope of work involves importing and archiving scanned documents and utilizing ETL software and data migration tools to normalize Social Security Numbers to EDIPI. The final deliverable is a fully migrated and normalized patient imaging database. Strict adherence to HIPAA compliance and VA data security standards is required for all activities under this contract. Interested parties should note the response deadline of November 10, 2026, and the classification under NAICS code 541513.

Technology Acquisition Center Nj (36C10B)

POSTED

DEADLINE

Managed Technical Support and Escalation ServicesThe Managed Technical Support and Escalation Services subcontract, issued by the Department of Veterans Affairs through the Technology Acquisition Center Nj, provides continuous 24x7x365 technical assistance for prime contractors working on Veterans Health Administration projects. The scope of work includes delivering first-tier support and managing off-hours escalations to senior-level personnel within a strict 15-minute window. To ensure operational efficiency, the provider must utilize help desk ticketing systems and remote support tools while adhering to rigorous service level agreements for response times. The contractor is responsible for maintaining high availability and providing detailed incident resolution reports to track performance. This opportunity falls under NAICS code 541513, with a response deadline set for November 10, 2026.

Technology Acquisition Center Nj (36C10B)

POSTED

DEADLINE

More opportunities from Oregon → DAS On-behalf of

Same awarding agency

Casework and CountertopsThis subcontract opportunity involves the supply and installation of manufactured wood casework and countertops for prime contractors working on Oregon Department of Administrative Services facility projects. The scope of work specifically includes the delivery and installation of cabinetry and surface countertops designated for office and break room areas. The project is based in Salem, Oregon, and falls under NAICS code 238390. Interested parties must submit their responses by the deadline of November 19, 2026, following the posting date of October 15, 2026.

Other Building Finishing Contractors

POSTED

DEADLINE

Drywall and PaintingThis subcontract for Drywall and Painting involves providing gypsum board assemblies and interior and exterior painting services for prime contractors working on Oregon Department of Administrative Services facility projects. The scope of work includes the installation of sound-rated wall and ceiling assemblies in accordance with ASTM E90 standards, as well as the application of field painting and staining that complies with specific VOC content restrictions to deliver finished surfaces. The project is located in Salem, Oregon, and falls under NAICS code 238310. Interested parties must submit their responses by the deadline of November 19, 2026, following the posting date of October 15, 2026.

Drywall and Insulation Contractors

POSTED

DEADLINE

Openings and GlazingThis subcontract for Openings and Glazing involves the supply and installation of hollow metal doors, wood doors, fiberglass windows, and all associated hardware and glazing for prime contractors working on Oregon Department of Administrative Services facility projects. The scope of work includes the installation of sectional doors and access panels, ensuring all deliverables meet NAAMM HMMA standards and ADA/ICC A117.1 accessibility requirements to provide fully integrated door and window systems. The project is based in Salem, Oregon, and falls under NAICS code 238150. Interested parties must submit their responses by the deadline of November 19, 2026, following the posting date of October 15, 2026.

Glass and Glazing Contractors

POSTED

DEADLINE

Roofing, Siding, and InsulationThis subcontracting opportunity involves providing comprehensive roofing, siding, and insulation services for Oregon Department of Administrative Services facility projects located in Salem. The selected contractor will be responsible for delivering a weather-tight building envelope by installing metal roof panels, fiber-cement siding, thermal insulation, and vapor and air barriers. Additional technical requirements include the installation of sheet metal flashing, joint sealants, and foamed-in-place insulation in accordance with ASTM E84 standards. The solicitation was posted on October 15, 2026, with a response deadline of November 19, 2026. Classified under NAICS code 238160, this contract requires the subcontractor to work under prime contractors to ensure all building envelope specifications are met for the state agency.

Roofing Contractors

POSTED

DEADLINE

Metal Plate Connected Wood TrussesThis subcontract involves the engineering, fabrication, and erection of metal plate connected wood trusses for prime contractors working on Oregon Department of Administrative Services facility projects in Salem. The scope of work requires the delivery of a fully installed structural wood truss system, including all necessary permanent bridging and bracing. All fabrication must adhere to ANSI/TPI 1 standards, and installation must follow SBCA (BCSI) guidelines. Additionally, the contractor is required to participate in a recognized quality assurance program through WWPA, WCLIB, or NLGA. The response deadline for this opportunity is November 19, 2026.

Framing Contractors

POSTED

DEADLINE

Rough Carpentry and Heavy TimberThis subcontract focuses on rough carpentry and heavy timber construction for Oregon Department of Administrative Services facility projects located in Salem. The scope of work includes the installation of dimensional lumber, APA rated sheathing, and engineered wood products, specifically glulam framing. All work must adhere to AITC 117 and ANSI A190-1 standards, with a strict requirement to maintain lumber moisture content between 7% and 9%. The opportunity is categorized under NAICS code 238130 and is open for responses until November 19, 2026. The selected contractor will be responsible for delivering completed structural wood framing to the prime contractors managing these state facility projects.

Framing Contractors

POSTED

DEADLINE

Metal Fabrications and RailingsThis subcontract for Metal Fabrications and Railings involves the fabrication and installation of shop-primed metal items, pipe or tube railings, and prefabricated ladders for prime contractors working on Oregon Department of Administrative Services facility projects. The scope of work includes welding and installing metal units and fixed wall ladders that comply with ANSI A14.3 standards, with all delivered installations covered by a five-year manufacturer warranty. The project is based in Salem, Oregon, under NAICS code 238120. Interested parties must submit their responses by the deadline of November 19, 2026, following the posting date of October 15, 2026.

Structural Steel and Precast Concrete Contractors

POSTED

DEADLINE

Polished Concrete FlooringThis subcontract opportunity involves providing specialized concrete flooring services for Oregon Department of Administrative Services facility projects located in Salem. The selected contractor will be responsible for applying densifiers, specialized finishes, and polishing systems to deliver hardened concrete surfaces that meet specific mechanical tolerances. The scope of work requires the use of specialized equipment and the presence of a manufacturer's representative during the placement process. Interested parties must submit their responses by November 19, 2026, under NAICS code 238110.

Poured Concrete Foundation and Structure Contractors

POSTED

DEADLINE

Earthwork, Paving, and LandscapingThis subcontract for Earthwork, Paving, and Landscaping involves providing essential site development services for prime contractors working on Oregon Department of Administrative Services facility projects. The scope of work includes site clearing, grading, excavation, and the installation of pavement markings, as well as comprehensive landscaping tasks such as planting and seeding to ensure completed site access and finished grounds. The project is based in Salem, Oregon, and falls under NAICS code 238910. Interested parties should note that the solicitation was posted on October 15, 2026, with a response deadline set for November 19, 2026.

Site Preparation Contractors

POSTED

DEADLINE

Communications and SecurityThis subcontract opportunity, titled Communications and Security, involves the installation of telecommunications cabling, electronic access control, and fire detection and alarm systems for prime contractors working on Oregon Department of Administrative Services facility projects. The scope of work includes the deployment of data cabling, security devices, and fire alarm notification systems to ensure the delivery of fully operational security and data infrastructure. The project is based in Salem, Oregon, and falls under NAICS code 238210. Interested parties must submit their responses by the deadline of November 19, 2026, following the posting date of October 15, 2026.

Electrical Contractors and Other Wiring Installation Contractors

POSTED

DEADLINE

Electrical Power and LightingThis subcontract for Electrical Power and Lighting involves the installation of comprehensive electrical systems for Oregon Department of Administrative Services facility projects in Salem. The scope of work includes the installation of service entrances, switchboards, panelboards, conduit, and interior lighting, as well as low-voltage conductors, grounding, and surge protective devices. All work must be performed in accordance with NFPA 70, NECA 1, and UL 1449 standards to deliver a fully powered electrical system. The opportunity is categorized under NAICS code 238210 and was posted on October 15, 2026. Interested parties must submit their responses by the deadline of November 19, 2026.

Electrical Contractors and Other Wiring Installation Contractors

POSTED

DEADLINE

HVAC SystemsThis subcontract for HVAC Systems involves the installation of comprehensive heating, ventilation, and air conditioning infrastructure for prime contractors working on Oregon Department of Administrative Services facility projects. The scope of work includes the installation of furnaces, refrigerant compressors, air-cooled condensers, and direct-digital control systems, as well as the necessary ductwork. To ensure a fully operational system, the contractor is responsible for the testing, adjusting, and balancing of all installed components. The project is located in Salem, Oregon, and falls under NAICS code 238220. Interested parties must submit their responses by the deadline of November 19, 2026. This opportunity is managed by the state of Oregon and focuses on delivering turnkey HVAC solutions for government facilities.

Plumbing, Heating, and Air-Conditioning Contractors

POSTED

DEADLINE

Earlier notices in this NAICS code

Posted before this notice, open and closed

Post-Implementation Support & Maintenance

Maryland Department of Health

POSTED

DEADLINE

LabX Software Licensing and Networking Support

Ago461700 Bci Laboratory Bciihq, Ago-attorney General

POSTED

CLOSED

about 10 hours ago

GIS Specialist and Database Manager

Department of Environmental Quality

POSTED

DEADLINE

Cloud Infrastructure and Workspace Provisioning

POSTED

CLOSED

Banner Database Administration and Application Monitoring

Grambling State University

POSTED

DEADLINE

Post-Implementation Support and Maintenance

Executive Office of Technology Services and Security

POSTED

DEADLINE

Ongoing Support and Maintenance

ITD0001 - Executive Office of Technology Services and Security

POSTED

DEADLINE

Backup and Disaster Recovery (DR) Services

Department of Health - Administration, Boards & Commissions

POSTED

DEADLINE

in about 21 hours

Drupal, .NET, and RDS Database Support

Department of Health - Administration, Boards & Commissions

POSTED

DEADLINE

in about 21 hours

System Operations & Maintenance (O&M) Support

Health Care Finance (DHCF)

POSTED

DEADLINE

Assessment Data Hosting and Technical Support

Alabama State Department of Education, Assessment

POSTED

CLOSED

Ongoing Technical Support & Maintenance

South Dakota State Government

POSTED

DEADLINE

in about 19 hours

Ready to Pursue This Opportunity?

Get AI-powered intelligence on this solicitation and the ones like it

Every page of the solicitation package shredded into a compliance breakdown

AI-powered matching based on your capabilities and past performance

Competitor and incumbent history on the requirement

Automated alerts on amendments, Q&A deadlines, and award

Join 750+ contractors already using CLEATUS