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System Operations & Maintenance (O&M) Support

Active

State & Local

Response Deadline11/09/2026, 07:00:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

AI Contract Overview

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This subcontract opportunity for System Operations and Maintenance Support focuses on providing technical support, system administration, and maintenance for the PDMS utilized by prime contractors on District of Columbia Health Care Finance Administration projects. The scope of work involves managing daily system operations within a service-oriented architecture environment to ensure consistent uptime and the execution of necessary system updates and patches. The selected provider will be responsible for maintaining strict adherence to service level agreements, which includes the delivery of monthly system availability metrics and SLA report cards. This requirement falls under NAICS code 541513 and is associated with the District of Columbia Health Care Finance agency, with a response deadline set for November 9, 2026.

General Info

Technical support and maintenance for DC Health Care Finance PDMS, due November 9, 2026.

Agency

District of Columbia → Health Care Finance (DHCF)

NAICS

541513 - Computer Facilities Management Services

Place of Performance

DC, USA

Set-Aside

NONE

Documents

This scope was carved out of Doc847596.

The full solicitation package (24 documents), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

RFP - Provider Data Management System and Services

AI Contract Breakdown

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Timeline

PostedOct 8

subcontract

Response DeadlineNov 9

Submission deadline

Response Deadline

11/09/2026, 07:00:00 PM UTCin 18 days

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Organization & Contact Information

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AgencyDistrict of Columbia → Health Care Finance (DHCF)

ContactsNo contacts available

OfficeN/A

Organization / AgencyDistrict of Columbia → Health Care Finance (DHCF)

Office AddressN/A

ContactsNo contact information available

Full Description

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Performs technical support, system administration, and maintenance of the PDMS for prime contractors on District of Columbia Health Care Finance Administration (DHCF) projects. Manages daily system operations, ensures uptime per SLAs, and executes periodic system updates and patches in an SOA environment. Delivers monthly SLA Report Cards and system availability.

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