This Government Contract opportunity from Department Of Veterans Affairs was posted on May 19, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

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24/7 Customer Support & Emergency Response

Closed

Federal

Submission Closed05/26/2026, 10:00:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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NAICS: 561400

New

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Electronic Invoicing & WAWF Compliance

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POSTED

DEADLINE

Service Validation and Customer SupportThe contract titled "Service Validation and Customer Support" involves conducting 48-hour follow-up calls to verify the resolution of service issues and to ensure customer satisfaction following maintenance activities. It is a subcontract opportunity designated as a Total Small Business Set-Aside under FAR 19.5, with a NAICS code of 561400, indicating it relates to business support services. The contract is posted by the Department of Defense through the Navsup Fleet Logistics Center in Jacksonville, with performance location specified in Panama City Beach, zip code 32407. Responses to this contract opportunity are due by June 17, 2026, with the posting date being June 10, 2026. The contract emphasizes a focus on customer support through timely follow-up communications post-maintenance, which is critical to service validation and maintaining high satisfaction levels. This subcontract seeks small businesses capable of managing timely outreach to confirm issue resolution, supporting the Department of Defense’s commitment to quality and effective service delivery.

Navsup Flt Logistics Ctr Jacksonville

POSTED

7 days ago

DEADLINE

in about 24 hours

AI Contract Overview

This contract entails providing continuous customer support services for the Department of Veterans Affairs staff, focusing on scheduling pickups, managing emergency destruction requests, and delivering technical assistance. Support must be accessible around the clock, ensuring immediate response capabilities at all times. The service location is specified as Fresno, with postal code 93703. Titled "24/7 Customer Support & Emergency Response," this subcontract falls under NAICS code 561400 and is managed by the 261-NETWORK Contract Office 21 (36C261) within the Department of Veterans Affairs. The solicitation was posted on May 19, 2026, with a response deadline set for May 26, 2026, indicating a short window for proposal submission. No specific set-aside type or organization type is noted for this procurement.

General Info

Provide 24/7 customer support, emergency response, and technical assistance for VA staff in Fresno.

Agency

Department Of Veterans Affairs → 261-NETWORK Contract Office 21 (36C261)

NAICS

561400View NAICS

Place of Performance

Fresno, CA, 93703, USA

Set-Aside

NONE

Documents

(0)

No documents available

AI Contract Breakdown

Uniform Contract Format

No contract breakdown available.

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Timeline

PhaseClosed

PostedMay 19

subcontract

Response DeadlineMay 26

Deadline has passed

Submission Closed

05/26/2026, 10:00:00 PM UTC

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Organization & Contact Information

AgencyDepartment Of Veterans Affairs → 261-NETWORK Contract Office 21 (36C261)

ContactsNo contacts available

OfficeN/A

Organization / Agency

Department Of Veterans Affairs → 261-NETWORK Contract Office 21 (36C261)

Office AddressN/A

ContactsNo contact information available

Full Description

Ongoing customer support for VA staff including scheduling pickups, emergency destruction requests, and technical assistance, available 24/7.

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