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This Subcontract opportunity from Department Of Defense was posted on August 14, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

24/7 Customer Support and Trouble Resolution

Closed
Federal

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This subcontract, titled 24/7 Customer Support and Trouble Resolution, is issued by the Department of Defense through the Navsup Flt Logistics Ctr Yokosuka. The contract requires the provision of continuous, human-supported customer service characterized by strict SLA-bound response and resolution times, which specifically includes the management of device replacement logistics. Performance for these services will take place in Santa Rita. The opportunity is designated as a total Small Business Set Aside under NAICS code 561400. It was posted on August 14, 2026, with a response deadline of August 18, 2026.

General Info

DoD subcontract for 24/7 customer support and device logistics in Santa Rita.

NAICS

561400

Place of Performance

Santa Rita, GU, USA

Set-Aside

SBA

Documents

This scope was carved out of N6264926QH038.

The full solicitation package (4 documents), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

30th NCR & Camp Covington_Wireless Services_GUAM

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Timeline

PhaseClosed
Posted

subcontract

Response Deadline

Deadline has passed

Submission Closed

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Organization & Contact Information

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AgencyDepartment Of Defense → Navsup Flt Logistics Ctr Yokosuka
ContactsNo contacts available
OfficeN/A
Office AddressN/A
ContactsNo contact information available

Full Description

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Provide 24/7 human-supported customer service with SLA-bound response and resolution times, including device replacement logistics.

More opportunities from Department Of Defense → Navsup Flt Logistics Ctr Yokosuka

Same awarding agency

NAICS: 493190
New
Federal
WAREHOUSE STORAGE AND UPKEEP SERVICES
Solicitation # N6264927QB006
Solicitation N6264927QB006 is a firm-fixed price requirement issued by the Naval Supply Systems Command (NAVSUP) for warehouse storage and upkeep services in support of the USS BLUE RIDGE (LCC 19) C61 Docking Selected Restricted Availability. The contractor must provide a secured, indoor, forklift-accessible facility with a climate-controlled workspace located within 60 kilometers of Commander Fleet Activities Yokosuka, Japan. The facility must accommodate between 6,400 and 12,000 square feet of space to store up to 850 pallets of kitted materiel, which will arrive in approximately eleven deliveries of 20 to 40 forty-foot containers. The contractor is required to furnish at least two operational forklifts capable of lifting two metric tons and ensure facility access from 0600 to 1800 JST, Monday through Friday. The period of performance is six months, projected from December 1, 2026, to May 31, 2027. Award will be based on the most advantageous offer considering technical capability and price, with a requirement for a flat monthly price that includes all lease, utility, and equipment costs. Offerors must be authorized to do business in Japan per DFARS 252.225-7042 and maintain active SAM registration. Compliance with various standards is mandatory, including NAVFAC P-307 for weight handling, SRF-JRMCINST 5500.2 for physical security, and Japanese building and fire service laws. Proposals must be submitted on an all-or-none basis and include a detailed price breakdown and a facility brochure verifying security and capacity.
Other Warehousing and Storage

POSTED

about 22 hours ago

DEADLINE

in 3 days
View Details
NAICS: 336611
New
Federal
APL-67 GYM MOD, KETTLE LEG REPAIR, TP HOLDER INSTALL
Solicitation # N6264927RA003
Navsup Flt Logistics Ctr Yokosuka is soliciting a firm fixed price contract for the repair, alteration, and maintenance of the APL-67, specifically covering gym modifications, kettle leg repair, and TP holder installation. The scope of work is defined by three Performance Work Statements, including AP67-L231, WI 120-10-001, and WI 139-11-001. Performance will take place at Yokosuka Naval Base from December 15, 2026, to March 15, 2027. To be eligible for award, offerors must possess an active U.S. Navy Master Ship Repair Agreement (MSRA) or Agreement for Boat Repair (ABR) and be authorized to operate in Japan per DFARS 252.225-7042. Proposals are due by November 23, 2026, and must be submitted electronically. Award will be granted to the responsible, technically acceptable offeror with the lowest evaluated price, with no technical tradeoffs permitted. The contractor must adhere to strict quality management standards, including NAVSEA Standard Item 009-04, and comply with MIL-STD-130 and MIL-STD-129 for item identification and marking. Payment will be processed electronically via Wide Area WorkFlow (WAWF). Special requirements include strict controls on Controlled Unclassified Information (CUI), mandatory crane safety certifications, and compliance with the Defense Base Act for workers' compensation insurance.
Ship Building and Repairing

POSTED

2 days ago

DEADLINE

in 10 days
View Details

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