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24/7 Help Desk and Remote Technical Support

Active

Federal

Response Deadline08/21/2026, 04:00:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

AI Contract Overview

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This subcontract opportunity, issued by the Department of Defense under the FA2823 Aftc Pzio agency, seeks a provider for 24/7 Help Desk and Remote Technical Support. The primary objective is to ensure the continuous remote monitoring, troubleshooting, and user support of the Lenel Access Control System. Responsibilities include managing alert responses and coordinating escalations to on-site teams to maintain system integrity and security. The solicitation was posted on August 13, 2026, with a response deadline of August 21, 2026. Classified under NAICS code 541512, the contract focuses on specialized computer systems design services to support critical access control infrastructure.

General Info

DoD seeks 24/7 help desk and remote technical support for Lenel Access Control.

Agency

Department Of Defense → FA2823 Aftc PzioView Agency

NAICS

541512 - Computer Systems Design ServicesView NAICS

Place of Performance

FL, USA

Set-Aside

NONE

Documents

This scope was carved out of FA282326Q0064.

The full solicitation package (3 documents), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

AA/LENEL MAINTENANCE

AI Contract Breakdown

Uniform Contract Format

No contract breakdown available.

Cannot generate Contract Breakdown because no documents were found from this contract's source.

Timeline

PostedAug 13

subcontract

Response DeadlineAug 21

Submission deadline

Response Deadline

08/21/2026, 04:00:00 PM UTCin 4 days

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Organization & Contact Information

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AgencyDepartment Of Defense → FA2823 Aftc Pzio

ContactsNo contacts available

OfficeN/A

Organization / Agency

Department Of Defense → FA2823 Aftc Pzio

View Agency Profile

Office AddressN/A

ContactsNo contact information available

Full Description

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Provide continuous remote monitoring, troubleshooting, and user support for the Lenel Access Control System, including alert response and escalation to on-site teams when needed.

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