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24/7 Network Operations and Help Desk Support

Active
Federal

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

AI Contract Overview

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The contract entails comprehensive 24/7 network operations and help desk support for Wi-Fi services within military dormitories, requiring continuous monitoring, rapid response to outages within 24 hours, and dedicated user assistance. It includes the administration of content filtering systems to ensure compliance with security and access policies, alongside the delivery of service level agreement–driven performance reports to maintain accountability and transparency. The work is scoped under NAICS code 518210 and is classified as a subcontract under the Department of Defense, with performance required in Las Vegas. Proposals must be submitted by August 8, 2026, and the opportunity was posted on July 9, 2026, indicating a targeted procurement timeline for qualified vendors to assume operational responsibilities for critical communications infrastructure supporting military personnel housed in dormitory environments.

General Info

24/7 Wi-Fi support and content filtering for military dorms in Las Vegas, SLA-driven, subcontract under DoD.

Agency

Department Of Defense → FA4861 99 Cons LgcView Agency

NAICS

518210 - Computing Infrastructure Providers, Data Processing, Web Hosting, and Related ServicesView NAICS

Place of Performance

Las Vegas, NV, USA

Set-Aside

NONE

Documents

(0)

No documents available

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Timeline

Posted

subcontract

Response Deadline

Submission deadline

Response Deadline

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Organization & Contact Information

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AgencyDepartment Of Defense → FA4861 99 Cons Lgc
ContactsNo contacts available
OfficeN/A
Organization / Agency
Department Of Defense → FA4861 99 Cons Lgc
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Office AddressN/A
ContactsNo contact information available

Full Description

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Provide continuous network monitoring, outage response within 24 hours, and user support for Wi-Fi services in military dorms, including management of content filtering systems and SLA-backed service reporting.

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