24/7 Network Operations and Help Desk Support
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The contract entails comprehensive 24/7 network operations and help desk support for Wi-Fi services within military dormitories, requiring continuous monitoring, rapid response to outages within 24 hours, and dedicated user assistance. It includes the administration of content filtering systems to ensure compliance with security and access policies, alongside the delivery of service level agreement–driven performance reports to maintain accountability and transparency. The work is scoped under NAICS code 518210 and is classified as a subcontract under the Department of Defense, with performance required in Las Vegas. Proposals must be submitted by August 8, 2026, and the opportunity was posted on July 9, 2026, indicating a targeted procurement timeline for qualified vendors to assume operational responsibilities for critical communications infrastructure supporting military personnel housed in dormitory environments.
General Info
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NAICS
Place of Performance
Las Vegas, NV, USASet-Aside
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