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24/7 Remote Help Desk and Technical Support

Active

State & Local

Response Deadline08/24/2026, 04:30:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

General Info

Agency

Texas → Department of State Health Services

NAICS

541519 - Other Computer Related ServicesView NAICS

Place of Performance

TX, USA

Set-Aside

NONE

Documents

This scope was carved out of HHS0017712_V2.

The full solicitation package (2 documents), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

Orchard Annual Silver Level Support and Maintenance for System Administration (Version 2)

AI Contract Breakdown

Uniform Contract Format

No contract breakdown available.

Cannot generate Contract Breakdown because no documents were found from this contract's source.

Timeline

PostedAug 10

subcontract

Response DeadlineAug 24

Submission deadline

Response Deadline

08/24/2026, 04:30:00 PM UTCin 13 days

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Organization & Contact Information

AgencyTexas → Department of State Health Services

ContactsNo contacts available

OfficeN/A

Organization / Agency

Texas → Department of State Health Services

Office AddressN/A

ContactsNo contact information available

Full Description

Provide round-the-clock remote technical support via phone, email, and online portals for system administrators and end users, including incident logging, triage, and resolution tracking.

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