24/7 Remote Technical Support for Cable Services

The contract requires the provision of 24/7 remote technical support for cable television services at the RCMP facility in St. John’s, ensuring continuous assistance via phone or online channels to resolve any technical issues. When remote resolution is insufficient, the contractor must be prepared to conduct on-site maintenance to restore service, maintaining uninterrupted functionality for critical operations. Support must be available at all times, reflecting the importance of reliable communication infrastructure for the RCMP’s daily activities. The solicitation is classified as a subcontract under NAICS code 541512, indicating it falls within the category of computer systems design and related services. It was posted on July 13, 2026, with a response deadline of August 25, 2026, at 6:00 PM. The contracting authority is the Royal Canadian Mounted Police under the Government of Canada, and the place of performance is specifically tied to the RCMP facility in St. John’s, Canada. Although no additional details are provided on set-aside status or point of contact, the requirement underscores the need for timely, qualified technical personnel capable of handling both remote and field-based responsibilities in a secure government environment.