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24/7 SATCOM Technical Support and Provisioning

Open

Federal

Response Deadline09/30/2027, 02:00:00 PM PDT

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

AI Contract Overview

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This subcontract provides administrative and technical support for prime contractors working on USSF Commercial Satellite Communications Office projects. The primary scope of work involves operating a dedicated help desk available 24/7/365, managing Terminal Service Orders, and performing provisioning for EMSS capabilities. All operations are conducted using ticketing systems and CRM software in accordance with ITIL standards to ensure the delivery of technical support logs, provisioned accounts, and detailed inventory reports. The contract is categorized under NAICS code 541519 and is managed by the Department of Defense through the Ssc Comrcl Svs Ofc Ssc Cmk agency. The solicitation was posted on September 25, 2026, with a response deadline set for September 30, 2027.

General Info

24/7 technical support and help desk services for USSF Commercial Satellite Communications projects.

Agency

Department Of Defense → FA2541 Ssc Comrcl Svs Ofc Ssc Cmk

NAICS

541519 - Other Computer Related Services

Place of Performance

CA

Set-Aside

NONE

Documents

This scope was carved out of FA2541-26-008.

The full solicitation package (1 document), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

FY26 4Q_CSCO Forecast to Industry- Future Requirements for Fiscal Years 2026-2027

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Timeline

PostedSep 25

subcontract

Response DeadlineSep 30

Submission deadline

Response Deadline

09/30/2027, 02:00:00 PM PDTin 11 months

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Organization & Contact Information

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AgencyDepartment Of Defense → FA2541 Ssc Comrcl Svs Ofc Ssc Cmk

ContactsNo contacts available

OfficeN/A

Organization / AgencyDepartment Of Defense → FA2541 Ssc Comrcl Svs Ofc Ssc Cmk

Office AddressN/A

ContactsNo contact information available

Full Description

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Performs administrative and technical support for prime contractors on USSF Commercial Satellite Communications Office projects. Operates a 24/7/365 dedicated help desk, manages TSOs, and performs provisioning for EMSS capabilities. Uses ticketing systems and CRM software per ITIL standards. Delivers technical support logs, provisioned accounts, and inventory reports.

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