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This Government Contract opportunity from Department Of The Interior was posted on June 17, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

24/7 Technical Support and Help Desk Services

Closed
Federal

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

Active Opportunities Like This One

NAICS: 541512
New
Utilization Management Technical Solutions RFI
Solicitation # utilization-management-technical-solutions-rfi
Noridian Healthcare Solutions, LLC is issuing a Request for Information (RFI) to identify qualified technology providers and strategic partners capable of delivering configurable technical solutions for end-to-end utilization management (UM) workflows. The primary objective is to modernize the evaluation of medical necessity, appropriateness of care, provider compliance, and program integrity for federal and state healthcare programs. The scope of the RFI covers a wide range of capabilities, including clinical operations such as intake, prior authorization, and appeals, as well as workflow automation, provider engagement portals, data interoperability using HL7, FHIR, and X12 standards, and the integration of AI and advanced intelligence. This opportunity is open to a broad range of small business entities, including SDB, WOSB, HUBZone, VOSB, and SDVOSB certifications, under NAICS code 541512. Interested respondents must notify Noridian via email to gain access to the Agiloft Contract Management System, where all official correspondence and submissions must be conducted. Responses are required to be submitted using a specific templated spreadsheet by September 21, 2026. Following a comprehensive review of the submissions, Noridian may invite selected respondents to participate in solution demonstrations during the fourth quarter of 2026. Respondents must certify that they are not debarred or suspended and have no conflicts of interest that would prohibit contracting with Noridian.
Noridian Healthcare Solutions, LLC

POSTED

about 4 hours ago

DEADLINE

in 9 days

AI Contract Overview

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The contract calls for the provision of 24/7 technical support and help desk services dedicated to users of RoIP gateway systems, requiring round-the-clock availability via phone and email to address technical issues, perform troubleshooting, and manage terminal suspensions or deactivations in accordance with established policy. Support must be delivered consistently without interruption to ensure uninterrupted operational functionality for end users, with clear protocols in place for handling access control and system integrity in compliance with organizational standards. This is a subcontract under a Total Small Business Set-Aside, classified under NAICS code 541512 for Computer Systems Design and Related Services, and is managed by the Department of the Interior through the Oregon State Office. The solicitation was posted on June 17, 2026, with a response deadline of June 25, 2026, indicating a narrow window for qualified small businesses to submit proposals. While details such as place of performance and point of contact are not specified, the requirement emphasizes ongoing, reliable support infrastructure with an emphasis on responsiveness and adherence to formal policy procedures.

General Info

24/7 technical support for RoIP systems via phone and email, small business set-aside, Department of the Interior.

Agency

Department Of The Interior → Oregon State OfficeView Agency

NAICS

541512 - Computer Systems Design ServicesView NAICS

Place of Performance

OR

Set-Aside

SBA

Documents

This scope was carved out of 140L4326Q0073.

The full solicitation package (1 document), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

RoIP Gateways

AI Contract Breakdown

Uniform Contract Format

No contract breakdown available.

Cannot generate Contract Breakdown because no documents were found from this contract's source.

Timeline

PhaseClosed
Posted

subcontract

Response Deadline

Deadline has passed

Submission Closed

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Organization & Contact Information

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AgencyDepartment Of The Interior → Oregon State Office
ContactsNo contacts available
OfficeN/A
Organization / Agency
Department Of The Interior → Oregon State Office
View Agency Profile
Office AddressN/A
ContactsNo contact information available

Full Description

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Provide round-the-clock phone and email support for RoIP gateway users, including troubleshooting, terminal suspension, and deactivation per policy.

More opportunities from Department Of The Interior → Oregon State Office

Same awarding agency

NAICS: 238220
New
Federal
Z--HVAC REFURBISHMENT CU-9_NHOTIC
Solicitation # 140L4326R0032
Solicitation 140L4326R0032 is a firm-fixed-price construction contract set aside for small businesses under NAICS 238220. The project involves the refurbishment of a 10-ton outdoor air-cooled heat pump unit at the Bureau of Land Management National Historic Oregon Trail Interpretive Center in Baker City, Oregon. The scope of work includes the replacement of condensing coils, fan motors, and filter-driers, as well as refrigerant recovery, recharge, electrical restoration, pressure testing, and final commissioning to restore the unit to full operational status. The estimated project magnitude is between 25,000 and 100,000 dollars, with bonding requirements applicable for amounts exceeding 35,000 dollars. The period of performance is scheduled from October 1, 2026, to October 31, 2026. The procurement is subject to the Buy American requirement for construction materials, and the government will evaluate offers requesting exceptions based on unreasonable costs by adding a percentage of the foreign material cost to the offered price. The award is based on the Lowest Price Technically Acceptable (LPTA) criteria. Offerors must adhere to Davis-Bacon prevailing wage rates for Baker County, Oregon. The solicitation has been modified via amendments to update site visit information and extend the offer submission deadline.
Plumbing, Heating, and Air-Conditioning Contractors

POSTED

3 days ago

DEADLINE

in 4 days
View Details

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