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This Subcontract opportunity from Tennessee was posted on December 10, 2024. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

24/7 Technical Support and Help Desk Services

Closed
State & Local

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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This subcontract opportunity, titled 24/7 Technical Support and Help Desk Services, involves providing continuous technical assistance for inmates, their families, and facility staff. The scope of work focuses on managing help desk operations, resolving technical incidents, and handling necessary escalations to ensure seamless system functionality. The project is associated with the agency in Nashville, Tennessee, and falls under NAICS code 561400. Interested parties should note that the solicitation was posted on December 10, 2024, with a response deadline of December 12, 2024.

General Info

NAICS

561400

Place of Performance

TN, USA

Set-Aside

NONE

Documents

This scope was carved out of 388376.

The full solicitation package (1 document), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

Inmate Phone, Communication and Related Services

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Uniform Contract Format

No documents to break down

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Timeline

PhaseClosed
Posted

subcontract

Response Deadline

Deadline has passed

Submission Closed

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Organization & Contact Information

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AgencyTennessee → Nashville
ContactsNo contacts available
OfficeN/A
Organization / AgencyTennessee → Nashville
Office AddressN/A
ContactsNo contact information available

Full Description

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Provide round-the-clock technical support for inmates, families, and staff via help desk operations, incident resolution, and escalation.

Earlier notices in this NAICS code

Posted before this notice, open and closed

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